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<journal-id journal-id-type="publisher">global-journal-of-management-and-business-research-a-administration-management</journal-id>
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<journal-title>Global Journal of Management and Business Research - A: Administration &amp; Management</journal-title>
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<issn publication-format="print">0975-5853</issn>
<issn publication-format="electronic">2249-4588</issn>
<publisher><publisher-name>Global Journals Publishing Group Incorporated</publisher-name></publisher>
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<article-id pub-id-type="publisher-id">115723</article-id>
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<article-title>Defining IT Business Value under Conditions of Economic Austerity</article-title>
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<contrib contrib-type="author"><name><surname>Giannopoulos</surname><given-names>Athanasios G.</given-names></name><xref ref-type="aff" rid="aff1" />
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<aff id="aff1">GREECE</aff>
<pub-date publication-format="electronic" date-type="pub" iso-8601-date="2017-01-15">
<day>15</day>
<month>01</month>
<year>2017</year>
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<volume>17</volume>
<issue>A5</issue>
<abstract><p>Investment in Information Technology (IT) has typically been justified as playing a crucial role in assisting business and other Organisations in conducting their business in a more efficient and effective way. The implied “value” that results from such investments is known as “IT business value” and its definition and measurement under conditions of economic austerity and uncertainty is the main subject of this paper. The question is why, under such conditions, many Organisations fail to realize the positive impacts expected from IT investment, which by itself is then rather scarce and difficult to attain. To answer this question we concentrate in this paper on the issues of IT business value measurement and more specificallywe attempt to answer the research question of how best to define the “business value” of IT and what factors may affect it. The paperfirst puts forward the main definitions used for both “IT” and “Business value” in the literature. It then goes on to present and critically examine the most prominent of the existing methodologies for measuring “IT Business value” again by resorting to a relevant literature search.Then, we examine the special influencing factors that are at work in times of economic austerity and uncertainty and puts forward a framework foranalyzing IT Business value under conditions of economic austerity. This framework is presented in terms of its elements and a description of their main characteristics and measures (metrics). Finally, before the conclusions, a list of the critical success factors for IT investment is presented which is based on a previous published work of the author.</p></abstract>
<kwd-group kwd-group-type="author-generated">
<kwd>business value</kwd>
<kwd>information technology</kwd>
<kwd>economic austerity</kwd>
<kwd>industrial organisation theory</kwd>
<kwd>information systems</kwd>
<kwd>process theories.</kwd>
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<title>Full Text</title>
<p>Investment in Information Technology (IT) has typically been justified as playing a crucial role in assisting business and other Organisations in conducting their business in a more efficient and effective way. The implied “value” that results from such investments is known as “IT business value” and its definition and measurement under conditions of economic austerity and uncertainty is the main subject of this paper.  The question is why, under such conditions, many Organisations fail to realize the positive impacts expected from IT investment, which by itself is then rather scarce and difficult to attain. To answer this question we concentrate in this paper on the issues of IT business value measurement and more specificallywe attempt to answer the research question of how best to define the “business value” of IT and what factors may affect it.  The paperfirst puts forward the main definitions used for both “IT” and “Business value” in the literature. It then goes on to present and critically examine the most prominent of the existing methodologies for measuring “IT Business value” again by resorting to a relevant literature search.Then, we examine the special influencing factors that are at work in times of economic austerity and uncertainty and puts forward a framework foranalyzing IT Business value under conditions of economic austerity. This framework is presented in terms of its elements and a description of their main characteristics and measures (metrics). Finally, before the conclusions, a list of the critical success factors for IT investment is presented which is based on a previous published work of the author.</p>
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