global-journal-of-management-and-business-research
Global Journal of Management and Business Research
0975-5853
2249-4588
Global Journals Publishing Group Incorporated
72823
HOW TO MANAGE GUEST COMPLAINTS: GLOBAL IMPLICATIONS FROM HONG KONG HOTELIERS
EKIZDr. Erdogan H.
RAGAVANNeethiahnathan A.
HUSSAINKashif
MALAYSIA, Taylorsa University, Malaysia
14
01
2011
11
1
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