Effect of Trustworthiness of Internet Merchants on Consumer Trust in Online Shopping with the Moderating Effect of Perceived Risk

§ Muhammad Ali Jinnah University Islamabad Pakistan.

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Effect of Trustworthiness of Internet Merchants on Consumer Trust in Online Shopping with the Moderating Effect of Perceived Risk

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References

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  40. T Das,Bing-Sheng Teng (2004). The Risk-Based View of Trust: A Conceptual Framework.
  41. Bill Doolin,Stuart Dillon,Fiona Thompson,James Corner (2005). Perceived Risk, the Internet Shopping Experience and Online Purchasing Behavior.
  42. Ellen Garbarino,Michal Strahilevitz (2004). Gender differences in the perceived risk of buying online and the effects of receiving a site recommendation.
  43. Harrison Mcknight,D Choudhury,V Kacmar,C (2002). The impact of initial consumer trust on intentions to transact with a web site: a trust building model.
  44. Lenard Huff,Lane Kelley (2003). Levels of Organizational Trust in Individualist Versus Collectivist Societies: A Seven-Nation Study.
  45. Sirkka Jarvenpaa,Kathleen Knoll,Dorothy Leidner (1998). Is Anybody out There? Antecedents of Trust in Global Virtual Teams.
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  47. D Kim,D Ferrin,H Rao (2008). A trustbased consumer decision-making model in electronic commerce: The role of trust, perceived risk, and their antecedents.
  48. M Koufaris,W Hampton-Sosa (2002). Customer trust online: examining the role of the experience with the Web-site.
  49. M Lee,E Turban (2001). A trust model for consumer internet shopping.
  50. Yehoshua Liebermann,Shmuel Stashevsky (2002). Perceived risks as barriers to Internet and e‐commerce usage.
  51. Chang Liu,Jack Marchewka,June Lu,Chun-Sheng Yu (2004). Beyond concern: a privacy–trust–behavioral intention model of electronic commerce.
  52. Avinandan Mukherjee,Prithwiraj Nath (2007). Role of electronic trust in online retailing.
  53. Prashant Palvia (2009). The role of trust in e-commerce relational exchange: A unified model.
  54. A Salam,H Rao,C Pegels (2003). Consumer-perceived risk in e-commerce transactions.
  55. L Schaupp,F Bélanger (2005). A conjoint analysis of online consumer satisfaction.
  56. V Shankar,G Urban,F Sultan (2002). Online trust: a stakeholder perspective, concepts, implications, and future directions.
  57. Gurvinder Shergill,Zhaobin Chen (2005). Shopping on the Internet–Online Purchase Behavior of New Zealand Consumers.
  58. C Sia,K Lim,K Leung,M Lee,W Huang,I Benbasat (2009). Web strategies to promote internet shopping: is culturalcustomization needed.
  59. S Srinivasan (2004). Role of trust in e-business success.
  60. B Suh,I Han (2003). The impact of customer trust and perception of security control on the acceptance of electronic commerce.
  61. M Teltzrow,B Meyer,H Lenz (2007). Multichannel consumer perceptions.
  62. T Teo,J Liu (2007). Consumer trust in ecommerce in the United States, Singapore and China.
  63. Rita Walczuch,Henriette Lundgren (2004). Psychological antecedents of institution-based consumer trust in e-retailing.
  64. Ye Wang,Henry Emurian (2005). An overview of online trust: Concepts, elements, and implications.
  65. Michael Ward,Michael Lee (2000). Internet shopping, consumer search and product branding.
  66. Ming-Hsien Yang,Binshan Lin,Natalyn Chandlrees,Hung-Yi Chao (2010). The Effect of Perceived Ethical Performance of Shopping Websites on Consumer Trust.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

M.r Muhammad Mudassir. 1970. "Effect of Trustworthiness of Internet Merchants on Consumer Trust in Online Shopping with the Moderating Effect of Perceived Risk". Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 12 (GJMBR Volume 12 Issue A19).

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-A Classification JEL Code: L86
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v1.2

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English
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Effect of Trustworthiness of Internet Merchants on Consumer Trust in Online Shopping with the Moderating Effect of Perceived Risk

M.r Mudassir
M.r Mudassir Muhammad Ali Jinnah University Islamabad Pakistan.