Adoption of Electronic CRM in Service Sector: Using an Integrated Model

Sameh Tebourbi Abbes
Sameh Tebourbi Abbes
Romdhane Khemakhem
Romdhane Khemakhem
University of Sfax

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Adoption of Electronic CRM in Service Sector: Using an Integrated Model

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Sameh Tebourbi Abbes. 2021. \u201cAdoption of Electronic CRM in Service Sector: Using an Integrated Model\u201d. Global Journal of Computer Science and Technology - C: Software & Data Engineering GJCST-C Volume 21 (GJCST Volume 21 Issue C1).

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Efficient electronic CRM model for service sectors using an integrated approach for improved customer relationships.
Journal Specifications

Crossref Journal DOI 10.17406/gjcst

Print ISSN 0975-4350

e-ISSN 0975-4172

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Classification
GJCST-C Classification K.4.4
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v1.2

Issue date
August 18, 2021

Language
en
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Adoption of Electronic CRM in Service Sector: Using an Integrated Model

Sameh Tebourbi Abbes
Sameh Tebourbi Abbes <p>University of Sfax</p>
Romdhane Khemakhem
Romdhane Khemakhem

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