Impact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities

Impact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities

Rashid M. Alhamali

Contact

King Saud University

Impact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities

Article Fingerprint

ReserarchID

B6HW6

Impact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities Banner

AI TAKEAWAY

Connecting with the Eternal Ground

Abstract

This study investigates the impact of conflict management (CM) styles on team performance. Conflict Management was conceptualized in terms of five styles: avoiding, integrating, dominating, obliging and compromising. Team performance, on the other hand, was operationalized in terms of team cohesion, team communication, innovativeness, and quality. Five hypotheses regarding the impact of each dimension of CM on team performance were postulated. Gathering data via a questionnaire developed for this study from a sample consisted of 231 employees working at 40 teams in Twenty universities selected from 4 regions. Participants in the work sites were visited by the researcher’s assistant to collect data and ensure a high response rate. Two hundred and fifty questionnaires were administered by hand, and 231 were returned completely. Using SPSS and AMOS, research data were entered, coded, analyzed and plotted. The results showed that three conflict management styles (integrating, obliging and compromising) had significant positive effects on team performance while two styles (avoiding and dominating) had significant negative effects on team performance.

References

55 Cites in Article

Reference Format

S Abbas,A Karage (2015). Workplace conflict management styles: Comparative study of Indian and Nigerian employees.
S Alper,D Tjosvold,K Law (2000). Conflict management, efficacy, and performance in organizational teams.
A Aritzeta,S Ayestaran,S Swailes (2005). Team role preference and conflict management styles.
Elfi Baillien,Katalien Bollen,Martin Euwema,Hans De Witte (2014). Conflicts and conflict management styles as precursors of workplace bullying: A two-wave longitudinal study.
John Barbuto,Ye Xu (2006). Sources of Motivation, Interpersonal Conflict Management Styles, and Leadership Effectiveness: A Structural Model.
Suzanne Bell (2007). Deep-level composition variables as predictors of team performance: A meta-analysis..
Andrea Caputo,Oluremi Ayoko,Nii Amoo (2018). The moderating role of cultural intelligence in the relationship between cultural orientations and conflict management styles.
Carley,K Prietula,M (2014). Computational Organization Theory.
Münevver Çetin,Özge Hacifazlioğlu (2011). Academics Conflict Management Styles.
Ka Chan,Xu Huang,Peng Ng (2008). Managers’ conflict management styles and employee attitudinal outcomes: The mediating role of trust.
Lauren D’innocenzo,John Mathieu,Michael Kukenberger (2016). A Meta-Analysis of Different Forms of Shared Leadership–Team Performance Relations.
Leslie Dechurch,Michelle Marks (2001). MAXIMIZING THE BENEFITS OF TASK CONFLICT: THE ROLE OF CONFLICT MANAGEMENT.
S Dionne,F Yammarino,L Atwater,W Spangler (2004). Transformational leadership and team performance.
Shelley Dionne,Francis Yammarino,Leanne Atwater,William Spangler (2004). Transformational leadership and team performance.
Aimee Gardner,Daniel Scott,Kareem Abdelfattah (2017). Do great teams think alike? An examination of team mental models and their impact on team performance.
Roger Guimerà,Brian Uzzi,Jarrett Spiro,Luís Amaral (2005). Team Assembly Mechanisms Determine Collaboration Network Structure and Team Performance.
S Gull,Habib-Ur-Rehman,S Zaidi (2012). Impact of conflict management styles on team effectiveness in textile sector of Pakistan.
Jr Hair,Mary Wolfinbarger,Arthur Money,Phillip Samouel,Michael Page (2015). Essentials of Business Research Methods.
J Hair,C Ringle,M Sarstedt (2011). PLS-SEM: Indeed a silver bullet.
Paul Hempel,Zhi‐xue Zhang,Dean Tjosvold (2009). Conflict management between and within teams for trusting relationships and performance in China.
Larry Howard,Daniel Turban,Sandra Hurley (2016). Cooperating Teams and Competing Reward Strategies: Incentives for Team Performance and Firm Productivity.
Robert Keller (2006). Transformational leadership, initiating structure, and substitutes for leadership: A longitudinal study of research and development project team performance..
Eun Kim,Ayano Yamaguchi,Min-Sun Kim,Akira Miyahara (2015). Effects of taking conflict personally on conflict management styles across cultures.
Tae‐yeol Kim,Chongwei Wang,Mari Kondo,Tae‐hyun Kim (2007). Conflict management styles: the differences among the Chinese, Japanese, and Koreans.
B Kirkman,B Rosen,P Tesluk,C Gibson (2004). The impact of team empowerment on virtual team performance: The moderating role of face-toface interaction.
B Kirkman,B Rosen,P Tesluk,C Gibson (2004). THE IMPACT OF TEAM EMPOWERMENT ON VIRTUAL TEAM PERFORMANCE: THE MODERATING ROLE OF FACE-TO-FACE INTERACTION..
Konstantinos Kostopoulos,Nikos Bozionelos (2011). Team Exploratory and Exploitative Learning: Psychological Safety, Task Conflict, and Team Performance.
T Kuhn,M Poole (2000). Do conflict management styles affect group decision making? Evidence from a longitudinal field study.
Xiaojing Liu,Richard Magjuka,Seung-Hee Lee (2008). An examination of the relationship among structure, trust, and conflict management styles in virtual teams.
Joanne Lyubovnikova,Alison Legood,Nicola Turner,Argyro Mamakouka (2017). How Authentic Leadership Influences Team Performance: The Mediating Role of Team Reflexivity.
Zhenzhong Ma,Ahmet Erkus,Akif Tabak (2010). Explore the impact of collectivism on conflict management styles: a Turkish study.
Eilish Mcauliffe,Aoife De Brún,Marie Ward,Marie O’shea,Una Cunningham,Róisín O’donovan,Sinead Mcginley,John Fitzsimons,Siobhán Corrigan,Nick Mcdonald (2017). Collective leadership and safety cultures (Co-Lead): protocol for a mixed-methods pilot evaluation of the impact of a co-designed collective leadership intervention on team performance and safety culture in a hospital group in Ireland.
P Melita,C Douglas,G Ferris,A Ammeter,M Buckley (2003). Emotional intelligence, leadership effectiveness, and team outcomes.
Gbenga Ogedegbe,Carol Mancuso,John Allegrante,Mary Charlson (2003). Development and evaluation of a medication adherence self-efficacy scale in hypertensive African-American patients.
Souren Paul,Priya Seetharaman,Imad Samarah,Peter Mykytyn (2004). Impact of heterogeneity and collaborative conflict management style on the performance of synchronous global virtual teams.
A Rahim (2000). Empirical studies on managing conflict.
M Rahim,C Psenicka,P Polychroniou,J Zhao,C Yu,K Chan,K Susana,M Aives,C Lee,M Rahman,S Ferdausy,R Wyk (2002). A model of emotional intelligence and conflict management strategies: A study in seven countries.
Arash Riasi,Nasrin Asadzadeh (2015). The relationship between principals’ reward power and their conflict management styles based on Thomas–Kilmann conflict mode instrument.
Laura Rizkalla,Eleanor Wertheim,Lisa Hodgson (2008). The roles of emotion management and perspective taking in individuals’ conflict management styles and disposition to forgive.
Tahir Saeed,Shazia Almas,M Anis-Ul-Haq,Gsk Niazi (2014). Leadership styles: relationship with conflict management styles.
H Shih,E Susanto (2010). Conflict management styles, emotional intelligence, and job performance in public organizations.
Christopher Shook,David Ketchen,G Hult,K Kacmar (2004). An assessment of the use of structural equation modeling in strategic management research.
A Slabbert (2004). Conflict management styles in traditional organisations.
Anit Somech,Helena Desivilya,Helena Lidogoster (2009). Team conflict management and team effectiveness: the effects of task interdependence and team identification.
Christine Stanley,Nancy Algert (2007). An Exploratory Study of the Conflict Management Styles of Department Heads in a Research University Setting.
G Stewart,M Barrick (2000). TEAM STRUCTURE AND PERFORMANCE: ASSESSING THE MEDIATING ROLE OF INTRATEAM PROCESS AND THE MODERATING ROLE OF TASK TYPE..
Britta Thompson,Paul Haidet,Nicole Borges,Lisa Carchedi,Brenda Roman,Mark Townsend,Agata Butler,David Swanson,Michael Anderson,Ruth Levine (2015). Team cohesiveness, team size and team performance in team‐based learning teams.
Stella Ting‐toomey,John Oetzel,Kimberlie Yee‐jung (2001). Self‐construal types and conflict management styles.
Christian Tröster,Ajay Mehra,Daan Van Knippenberg (2014). Structuring for team success: The interactive effects of network structure and cultural diversity on team potency and performance.
Yaqun Yi,Hermann Ndofor,Xiaoming He,Zelong Wei (2018). Top Management Team Tenure Diversity and Performance: The Moderating Role of Behavioral Integration.
Chun-Sheng Yu,Ron Sardessai,June Lu,Jing-Hua Zhao (2006). Relationship of emotional intelligence with conflict management styles: an empirical study in China.
U Zaman,M Saif (2016). THE INFLUENCE OF LEADERSHIP STYLES ON EMPLOYEE PERFORMANCE IN HEALTHCARE ORGANIZATIONS OF KARACHI, PAKISTAN.
Jie Zhang,Han Li,Xin (robert) Luo,Merrill Warkentin (2017). Exploring the Effects of the Privacy‐Handling Management Styles of Social Networking Sites on User Satisfaction: A Conflict Management Perspective.
Yan Zhang,Jake Harwood,Mary Hummert (2005). Perceptions of Conflict Management Styles in Chinese Intergenerational Dyads.
Wencang Zhou,Donald Vredenburgh,Edward Rogoff (2015). Informational diversity and entrepreneurial team performance: moderating effect of shared leadership.

Download References

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Rashid M. Alhamali. 2019. \u201cImpact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 19 (GJMBR Volume 19 Issue A3).

More Citation Formats

Select Citation Style:

Download Citation

GJMBR Volume 19 Issue A3

Explore Journals Explore Volume Read This Issue

Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

Not Found

Classification

GJMBR-A Classification JEL Code: D74

Submission ReceivedDecember 16, 2018
Peer Review Double Blind
Handling Editor
Accepted January 3, 2019
Published January 15, 2019

Version of record

v1.2

Issue date

April 9, 2019

Language

Experiance in AR

Explore published articles in an immersive Augmented Reality environment. Our platform converts research papers into interactive 3D books, allowing readers to view and interact with content using AR and VR compatible devices.

View in VR

Read in 3D

Your published article is automatically converted into a realistic 3D book. Flip through pages and read research papers in a more engaging and interactive format.

View in 3D

Article Matrices

Total Score: 121

Country: Saudi Arabia

Subject: Global Journal of Management and Business Research - A: Administration & Management

Authors: Rashid M. Alhamali (PhD/Dr. count: 0)

View Count (all-time): 212

Total Views (Real + Logic): 2905

Total Downloads (simulated): 1316

Publish Date: 2019 04, Tue

Monthly Totals (Real + Logic):

Month 1: 30 views
Month 2: 47 views
Month 3: 34 views
Month 4: 38 views
Month 5: 59 views
Month 6: 49 views
Month 7: 36 views
Month 8: 53 views
Month 9: 44 views
Month 10: 19 views
Month 11: 44 views
Month 12: 20 views
Month 13: 34 views
Month 14: 43 views
Month 15: 27 views
Month 16: 24 views
Month 17: 26 views
Month 18: 23 views
Month 19: 31 views
Month 20: 41 views
Month 21: 36 views
Month 22: 45 views
Month 23: 37 views
Month 24: 25 views
Month 25: 30 views
Month 26: 28 views
Month 27: 16 views
Month 28: 23 views
Month 29: 30 views
Month 30: 34 views
Month 31: 29 views
Month 32: 43 views
Month 33: 32 views
Month 34: 42 views
Month 35: 29 views
Month 36: 20 views
Month 37: 26 views
Month 38: 26 views
Month 39: 26 views
Month 40: 42 views
Month 41: 39 views
Month 42: 25 views
Month 43: 26 views
Month 44: 38 views
Month 45: 42 views
Month 46: 26 views
Month 47: 20 views
Month 48: 39 views
Month 49: 16 views
Month 50: 22 views
Month 51: 21 views
Month 52: 37 views
Month 53: 34 views
Month 54: 24 views
Month 55: 40 views
Month 56: 28 views
Month 57: 42 views
Month 58: 20 views
Month 59: 46 views
Month 60: 26 views
Month 61: 19 views
Month 62: 37 views
Month 63: 29 views
Month 64: 37 views
Month 65: 41 views
Month 66: 32 views
Month 67: 37 views
Month 68: 20 views
Month 69: 34 views
Month 70: 34 views
Month 71: 10 views
Month 72: 24 views
Month 73: 22 views
Month 74: 35 views
Month 75: 23 views
Month 76: 41 views
Month 77: 52 views
Month 78: 35 views
Month 79: 36 views
Month 80: 32 views
Month 81: 22 views
Month 82: 41 views
Month 83: 35 views
Month 84: 47 views
Month 85: 26 views

Total Views: 2905

Total Downloads: 1316

2026 Trends

Our website is actively being updated, and changes may occur frequently. Please clear your browser cache if needed. For feedback or error reporting, please email [email protected]