Antecedents of Justice Climate in the South African Financial Services Industry

Viwe Mrwebi

Antecedents of Justice Climate in the South African Financial Services Industry

Viwe Mrwebi * §

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Tshwane University of Technology

Antecedents of Justice Climate in the South African Financial Services Industry

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Abstract

in recent years since it is associated with the perceptions and reactions of an individual, to the presence of fairness in an organisation. This study was aimed at investigating the extent of organisational justice on organisational citizenship behaviour, ethical behaviour and employee retention in the South African financial services industry. A hypothetical model and measuring instrument was developed in order to investigate factors that may influence the organisational justice in the financial services industry. Six independent variables (trustworthiness of management, employee engagement, reward system, organisational transparency, two-way communication and organisational climate) were identified as variables that have the potential to influence organisational justice (mediating variable). It was also hypothesised that organisational justice) has the potential to affect the dependent variables (organisational citizenship behaviour, ethical behaviour and employee retention). Furthermore, nine null-hypotheses were developed to test the relationship between independent, mediating and dependent variables. All these variables were clearly defined and operationalised with various items that were obtained from other measuring instruments or self-developed items. A quantitative research approach was utilised in this study. This study made use of the non-probability sampling technique as there is no data base of financial services firms available in South Africa. A purposive sample of 800 respondents was drawn from four provinces in South Africa. Factor and regression analyses were used to test the significance of the relationship between the various independent and dependent variables.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Viwe Mrwebi. 2019. "Antecedents of Justice Climate in the South African Financial Services Industry". Global Journal of Management and Business Research, Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 19 (GJMBR Volume 19 Issue A15).

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GJMBR Volume 19 Issue A15

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

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Classification

GJMBR-A Classification JEL Code: P33

Submission ReceivedDecember 10, 2018
Peer Review Double Blind
Handling Editor
Accepted January 4, 2019
Published January 15, 2019

Version of record

v1.2

Issue date

December 27, 2019

Language

English

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Article Matrices

Total Score: 153

Country: South Africa

Subject: Global Journal of Management and Business Research

Authors: Dr. Viwe Mrwebi (PhD/Dr. count: 1)

View Count (all-time): 356

Total Views (Real + Logic): 617

Total Downloads (simulated): 43

Publish Date: 2019 01, Tue

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Total Views: 617

Total Downloads: 43

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