The Role of Social Media Marketing on Brand Equity – A Literature Review

α
Nisha Anupama Jayasuriya
Nisha Anupama Jayasuriya
σ
Dr. S. M. Ferdous Azam
Dr. S. M. Ferdous Azam
ρ
Prof. Dr Ali Khatibi
Prof. Dr Ali Khatibi
Ѡ
Prof. Dr Halinah Atan
Prof. Dr Halinah Atan
¥
Dr. Isuri Roche Dharmaratne
Dr. Isuri Roche Dharmaratne
α Sri Lanka Institute of Information Technology

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The Role of Social Media Marketing on Brand Equity – A Literature Review

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Abstract

The purpose of this study is to summarize the past researchers about the impact of social media marketing on consumer-based brand equity and finding out gaps in knowledge. Although there is a large body of researches in social media marketing, little researches have been done on this topic. The limited awareness of using social media as a strategic tool limited business firms in utilizing it appropriately. Addressing this gap, this review paper summarises the scattered scholar’s writings and empirical findings on social media marketing (SMM) and consumer-based brand equity (CBBE). This research contributes to the academia and industry by identifying some research voids in extant study and providing directions for future researches.

References

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Nisha Anupama Jayasuriya. 2018. \u201cThe Role of Social Media Marketing on Brand Equity – A Literature Review\u201d. Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 18 (GJMBR Volume 18 Issue E5): .

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Issue Cover
GJMBR Volume 18 Issue E5
Pg. 25- 33
Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-E Classification: JEL Code: M39
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v1.2

Issue date

July 14, 2018

Language
en
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The purpose of this study is to summarize the past researchers about the impact of social media marketing on consumer-based brand equity and finding out gaps in knowledge. Although there is a large body of researches in social media marketing, little researches have been done on this topic. The limited awareness of using social media as a strategic tool limited business firms in utilizing it appropriately. Addressing this gap, this review paper summarises the scattered scholar’s writings and empirical findings on social media marketing (SMM) and consumer-based brand equity (CBBE). This research contributes to the academia and industry by identifying some research voids in extant study and providing directions for future researches.

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The Role of Social Media Marketing on Brand Equity – A Literature Review

Nisha Anupama Jayasuriya
Nisha Anupama Jayasuriya Sri Lanka Institute of Information Technology
Dr. S. M. Ferdous Azam
Dr. S. M. Ferdous Azam
Prof. Dr Ali Khatibi
Prof. Dr Ali Khatibi
Prof. Dr Halinah Atan
Prof. Dr Halinah Atan
Dr. Isuri Roche Dharmaratne
Dr. Isuri Roche Dharmaratne

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