Impact of Team Work Traits on Organizational Citizenship Behavior from the Viewpoint of the Employees in the Education Directorates in North Region of Jordan
This study aims at investigating the impact of team work traits on organizational citizenship behavior viewpoint of the employees in the education directorates in north region of Jordan. Five dimensions of work team traits were included in the study: clear goals, open communications, conflict management, clearly defined role, and participating leadership, on the other hand, organizational citizenship behavior was measured by five dimensions: altruism, courtesy, sportsmanship, civic virtue, conscientiousness. The study population consists of all employees in the education directorates centers in Jordan north region. A random sample included four directorates (the First Irbid, Mafraq, Jerash, Ajloun) was chosen, The researcher used the descriptive and analytical methods, and (300) questionnaires were distributed to the study sample to collect data.
