Quarter Century of Quality Management and Consumer Protection in Romania

Nicolae Dragulanescu
Nicolae Dragulanescu
Universitatea Națională de Știință și Tehnologie Politehnica București Universitatea Națională de Știință și Tehnologie Politehnica București

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Quarter Century of Quality Management and Consumer Protection in Romania

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Abstract

The former socialist/ communist rule kept Romania almost isolated from the Western World during about half a century (1945-1989). All about 7000 Romanian former state-owned companies (which were operational at the end of 1989) were obliged, by Law, starting the years ’60, to organize their own so-called “CTC (Technical Quality Control) Department”, in order to only inspect the quality of their products. In 1992, two years only after the fall of Ceausescu’s dictatorship, in Romania were published both the first Romanian edition of famous ISO 9001 standard (in 1987, when ISO published its first international issue, the former Romanian regime did not allow the translating of it in Romanian!) and the first Consumer Protection Act in Romania’s history.

References

6 Cites in Article
  1. N Drăgulănescu,M Drăgulănescu (2004). Quality management of Services.
  2. Foster Thomas (2001). Managing Quality -An Integrative Approach.
  3. N Drăgulănescu,C Niculescu (2000). Quality Management.
  4. N Drăgulănescu (1996). Quality in Romania; From Passive-Repressive Approach to Total Quality.
  5. Mihnea Vladimirescu,Ioana Paica,Cristian Banciu,Gabriel Maria,Anca Manole (2001). Genetic diversity in westernmost European populations of Halimione verrucifera (M. Bieb.) Aellen.
  6. N Drăgulănescu (2003). The impact of transposing EU quality systems on selected Romanian industrial sectors (in English), Pre-accession impact studies, Study no.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Nicolae Dragulanescu. 2015. \u201cQuarter Century of Quality Management and Consumer Protection in Romania\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 15 (GJMBR Volume 15 Issue A6).

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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Classification
GJMBR-A Classification JEL Code: L15
Version of record

v1.2

Issue date
June 29, 2015

Language
en
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Quarter Century of Quality Management and Consumer Protection in Romania

Nicolae Dragulanescu
Nicolae Dragulanescu <p>Universitatea Națională de Știință și Tehnologie Politehnica București</p>

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