Total Quality Management in Higher Education: Defenders, Opponents, and Attempts for Modifications

Total Quality Management in Higher Education: Defenders, Opponents, and Attempts for Modifications

Iman Rabah

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University of Wolverhampton

Total Quality Management in Higher Education: Defenders, Opponents, and Attempts for Modifications

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Abstract

The purpose of this paper is to clearly present TQM principles and characteristics initiated by TQM founders and to review the literature that witnesses TQM success as well as failure in higher education and attempts to modify the TQM model to fit the higher education context. The higher education total quality management model and its impact on the university including professional autonomy and scholarly activities are examined in order to study its positive and negative effects.In order to understand TQM principles and its applicability or inapplicability to the higher education context, the TQM principles are studied as developed by the main TQM scholars. The founders of TQM basically initiated it in manufacturing, yet this paper studies this literature in order to give a comprehensive picture of TQM so as to make its principles clear for the sake of studying its implementation in higher education.

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No external funding was declared for this work.

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The authors declare no conflict of interest.

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How to Cite This Article

Iman Rabah. 2015. \u201cTotal Quality Management in Higher Education: Defenders, Opponents, and Attempts for Modifications\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 15 (GJMBR Volume 15 Issue A11).

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GJMBR Volume 15 Issue A11

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-A Classification JEL Code: M10

Submission ReceivedApril 11, 2015
Peer Review Double Blind
Handling Editor
Accepted May 5, 2015
Published May 15, 2015

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November 13, 2015

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Article Matrices

Total Score: 121

Country: United Arab Emirates

Subject: Global Journal of Management and Business Research - A: Administration & Management

Authors: Iman Rabah (PhD/Dr. count: 0)

View Count (all-time): 201

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Total Downloads (simulated): 2038

Publish Date: 2015 11, Fri

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Total Views: 4008

Total Downloads: 2038

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