Hospital Quality Management : Steps to Implement Quality in Health Care Facilities
In the health sector, systems are often under pressure, as they must control heavy expenses, adapt to the imperatives of their constraining contexts and satisfy the evolving needs of patients through quality services and care. As a result, managing the quality of hospital care has become a major economic, sociological and political issue, The aim of this article is to identify the main steps in the implementation of quality of care practices in a health care institution.
