A Study on Front Office & its Impact on Guest Satisfaction in Radiusson Blu Hotel, Greater Noida

A Study on Front Office & its Impact on Guest Satisfaction in Radiusson Blu Hotel, Greater Noida

Article ID

7DQH9

A Study on Front Office & its Impact on Guest Satisfaction in Radiusson Blu Hotel, Greater Noida

Zubair Ali

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Abstract

This examination is completed in the viewpoint of continuous patterns in This study of Radisson Blu Greater Noida is based on the findings related to the practices of the front office department in the engagement of guest satisfaction activities. Customer satisfaction is a function of service performance in relation to customer expectations. As a result, it is critical to understand how customer expectations are formed in order to identify the factors that contribute to service satisfaction. Customer expectations are determined by their understanding of a product or service.

A Study on Front Office & its Impact on Guest Satisfaction in Radiusson Blu Hotel, Greater Noida

This examination is completed in the viewpoint of continuous patterns in This study of Radisson Blu Greater Noida is based on the findings related to the practices of the front office department in the engagement of guest satisfaction activities. Customer satisfaction is a function of service performance in relation to customer expectations. As a result, it is critical to understand how customer expectations are formed in order to identify the factors that contribute to service satisfaction. Customer expectations are determined by their understanding of a product or service.

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Zubair Ali

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How to Cite

Zubair Ali. 1970. “. Global Journal of Management and Business Research – F: Real estate, Event, Tourism Management & Transporting GJMBR-F Volume 22 (GJMBR Volume 22 Issue F2): .

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

GJMBR Volume 22 Issue F2
Pg. 1- 3

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Classification

GJMBR-F Classification: DDC Code: 658.72 LCC Code: HD38.5

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Article Matrices

Total Score: 100

Country: India

Subject: Global Journal of Management and Business Research - F: Real estate, Event, Tourism Management & Transporting

Authors: (PhD/Dr. count: 0)

View Count (all-time): 128

Total Views (Real + Logic): 20829

Total Downloads (simulated): 11014

Publish Date: 1970 01, Thu

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