The Performance of Academic Libraries: A Case Study at Research University (Rus) In Malaysia

The Performance of Academic Libraries: A Case Study at Research University (Rus) In Malaysia

Dr. Junaida Ismail

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Dr. Junaida Ismail

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Aishah Musa

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Mahadir

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Sharunizam Shari

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Universiti Teknologi MARA

The Performance of Academic Libraries: A Case Study at Research University (Rus) In Malaysia

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References

6 Cites in Article

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Ashok Kumar,Sahu (2007). Measuring service quality in an academic library: an Indian case study.
C Colleen,M H Fred (2001). Users' perceptions of library service quality: A LibQUAL+Qualitative Study.
Junaida Ismail,Mahadir Ladisma@awis,Siti Hajjar,M,Sharunizam Shari,Kamaruzaman Jusoff (2009). Influence of Reliability Dimension on Service Quality Performance in Northern Region Malaysia University Academic Library.
Junaida Ismail,Aishah Musa,Mahadir Ladisma,@ Awis,Sharunizam,Siti Shari,Mohd Hajjar,Afida Amin,Arapa (2011). Influence of reliability dimension on service performance for USM library.
Merryam Agustine,Diah Rejeki,Haria Wahyuni (2003). Research Patterns on Information Quality in Library Services: Bibliometric Evidence.
Danuta Nitecki,Brinley Franklin,Danuta Nitecki,Brinley Franklin (1999). New measures for research libraries.

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No external funding was declared for this work.

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The authors declare no conflict of interest.

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How to Cite This Article

Dr. Junaida Ismail. 1970. \u201cThe Performance of Academic Libraries: A Case Study at Research University (Rus) In Malaysia\u201d. Global Journal of Human-Social Science - B: Geography, Environmental Science & Disaster Management N/A (GJHSS Volume 11 Issue B8): .

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GJHSS Volume 11 Issue B8
Pg. 19- 23

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Journal Specifications

Crossref Journal DOI 10.17406/GJHSS

Print ISSN 0975-587X

e-ISSN 2249-460X

Keywords

Academic Library Malaysia Perfor- mance Research University SERVQUAL

Submission ReceivedSeptember 22, 2011
Peer Review Double Blind
Handling Editor
Accepted October 17, 2011
Published October 27, 2011

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Total Score: 109

Country: Malaysia

Subject: Global Journal of Human-Social Science - B: Geography, Environmental Science & Disaster Management

Authors: Dr. Junaida Ismail, Aishah Musa,Mahadir ,Sharunizam Shari (PhD/Dr. count: 1)

View Count (all-time): 140

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Publish Date: 1970 01, Thu

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Total Views: 21102

Total Downloads: 11086

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