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Technological innovation not only enable a broader reach for consumer banking and financial services in Indian banking sector, but also enhances its capacity for continued and inclusive growth. E-developments in the arena of ATMs, debit cards, credit cards and mobile banking are changing the way businesses work. While customers get the convenience of 24×7 banking, the bank saves in heavy real estate and manpower costs when compared to establishing a branch. The results are indicative of technology invasion in banks as is obvious from increasing number of ATMs, debit and credit cards. But on the flip side the number of branches of foreign sector banks is still limited in rural and semi-urban areas. ANOVA results highlight that there is a significant difference in the number of branches and private, public and foreign sector banks. ANOVA results for ATMs also highlight that there is a significant difference in the ATMs of private, public and foreign sector banks.
dr_ravi_kiran. 2014. \u201cE-Delivery Channels and Banking Performance in India: A Pragmatic Approach\u201d. Global Journal of Management and Business Research - C: Finance GJMBR-C Volume 14 (GJMBR Volume 14 Issue C4): .
Crossref Journal DOI 10.17406/GJMBR
Print ISSN 0975-5853
e-ISSN 2249-4588
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Total Score: 102
Country: Unknown
Subject: Global Journal of Management and Business Research - C: Finance
Authors: Ms. Navneet Kaur, Prof. (Ms) Ravi Kiran (PhD/Dr. count: 0)
View Count (all-time): 100
Total Views (Real + Logic): 4452
Total Downloads (simulated): 2184
Publish Date: 2014 09, Thu
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This paper attempted to assess the attitudes of students in
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Inclusion has become a priority on the global educational agenda,
Technological innovation not only enable a broader reach for consumer banking and financial services in Indian banking sector, but also enhances its capacity for continued and inclusive growth. E-developments in the arena of ATMs, debit cards, credit cards and mobile banking are changing the way businesses work. While customers get the convenience of 24×7 banking, the bank saves in heavy real estate and manpower costs when compared to establishing a branch. The results are indicative of technology invasion in banks as is obvious from increasing number of ATMs, debit and credit cards. But on the flip side the number of branches of foreign sector banks is still limited in rural and semi-urban areas. ANOVA results highlight that there is a significant difference in the number of branches and private, public and foreign sector banks. ANOVA results for ATMs also highlight that there is a significant difference in the ATMs of private, public and foreign sector banks.
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