Exploratory Factor Analysis of Service Quality Dimensions for Higher Educational Institutes: A Students Perspective

Exploratory Factor Analysis of Service Quality Dimensions for Higher Educational Institutes: A Students Perspective

dr_ravi_kiran

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Gurbinder Singh

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Maneek Kumar

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Thapar Institute of Engineering & Technology

Exploratory Factor Analysis of Service Quality Dimensions for Higher Educational Institutes: A Students Perspective

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References

33 Cites in Article

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

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How to Cite This Article

dr_ravi_kiran. 2014. \u201cExploratory Factor Analysis of Service Quality Dimensions for Higher Educational Institutes: A Students Perspective\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 14 (GJMBR Volume 14 Issue A8).

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GJMBR Volume 14 Issue A8

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

dimensions exploratory factor analysis HEIs Higher Education I-SERVQUAL model service quality universities

Submission ReceivedDecember 12, 2013
Peer Review Double Blind
Handling Editor
Accepted January 3, 2014
Published January 15, 2014

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v1.2

Issue date

October 20, 2014

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Article Matrices

Total Score: 102

Country: Unknown

Subject: Global Journal of Management and Business Research - A: Administration & Management

Authors: Gurbinder Singh, Maneek Kumar (PhD/Dr. count: 0)

View Count (all-time): 157

Total Views (Real + Logic): 4612

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Publish Date: 2014 10, Mon

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Total Views: 4612

Total Downloads: 2208

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