Bio
Sulieman Ibraheem Shelash Al-Hawary is an Associate Professor of Business Administration affiliated with Al al-Bayt University in Mafraq, Jordan. He has served as a Professor of Business Management in the Department of Business Administration, Faculty of Finance and Business Administration, Al al-Bayt University. He is involved in academic roles including being an author and reviewer for the Global Journal of Management and Business Research (GJMBR).
Experience
Al al-Bayt University
Professor of Business Management
0 - 0 • Department of Business Administration, Faculty of Finance and Business AdministrationAl al-Bayt University
0 - 0University Kasdi Merbah Ouargla
0 - 0Editors Role
Reviewer
GJMBR
0 -Research
Factors Influencing Decision Quality: An Empirical Study on Managers in Public Institutions in Jordan
The aim of this study was to explore factors influencing decision quality made in public institutions in Jordan. On the basis of the literature, four factors were determined as factors associated to decision quality; moral intensity, information quality, group cohesiveness and decision experience. Each factor along with decision quality was assessed using six indicators adopted from previous studies. A questionnaire was developed and utilized in this study to collect data. The population of the study comprised managers, assistant managers and authorized employees to participate in decision making in 15 public institutions in Irbid governorate in Jordan. The total number of population was 210 participants, all of them included in the study. A total of 210questionnaires were distributed to the participants and 179 were returned complete with a response rate of 85.23%. Using SPSS and Amos to analyze the data, the results accepted the hypotheses that moral intensity, information quality, group cohesiveness and decision experience were significantly and positively have an influence on decision quality. It was found that group cohesiveness had the highest influence on decision quality, followed by information quality, then decision experience and finally moral intensity. The study concluded that decision quality is a function of three factors pertained to individuals and group features as well as quality of information required for the process. The main contribution of this study was represented by showing that individuals’ knowledge and skills, participation in past decisions, and job description relevance are not enough unless they are supplemented by social consensus, certainty of decision effects, awareness of urgency of the situation, interpersonal attraction, commitment to task, and group pride, before having a locus of control on information dissemination and processing besides a perceived sufficiency of information.
