Dr. Jaynal Uddin Ahmed
Financial Sector Reform Management Banking Sector Performance and Management Economic Systems and Logistics Management Service science, management and engineering banking sector performance determinants Financial sector development finance, banking, and market dynamics Global Economic and Social Development Economic Growth and Fiscal Policies Development economics Customer Service Quality and Loyalty Service quality Healthcare Quality and Satisfaction Customer satisfaction Private sector development Regional Economics and Spatial Analysis Rural economics Digital Transformation in Financial Services Likert scale Accounting Economics and Econometrics Finance General Economics, Econometrics and Finance General Health Professions Organizational Behavior and Human Resource Management

Bio

Dr. Jaynal Uddin Ahmed is a distinguished academic and researcher in the field of Management, currently serving as Professor and Head of the Department of Management at North Eastern Hill University (NEHU), Tura Campus, Meghalaya, India. With a robust academic background encompassing M.Com., PhD., and LL.M. degrees, his doctoral research focused on Financial Sector Reform. Dr. Ahmed has authored notable works including studies on the performance evaluation of Regional Rural Banks and customer satisfaction in India's rural banking sector using the SERVQUAL model. His research interests span management, banking, and financial sector reforms. He has an extensive publication record with 25 works, cited over 53 times, and holds an h-index of 4. Dr. Ahmed is also a recognized Fellow, actively contributing to the academic community through research, peer review, and mentorship of scholars.

Educational Journey

North Eastern Hill University

M.Com., PhD., LL.M. • Financial Sector Reform

Experience

Professor & Head

0 - Present • Department of Management

Bangladesh Council of Scientific and Industrial Research, Rajshahi Laboratories

Conduction Research

1979 - Present • Drugs and Toxins Research Division

Grants and Awards

FELLOWSHIP

Fellow

2022 6800 USD

Research

Performance Evaluation of Regional Rural Banks: Evidence from Indian Rural Banks

Article January 1, 1970

The genesis of the Regional Rural Banks (RRBs) for around three and half decades can be traced to the need for stronger institutional arrangements for providing rural credit. The inception of RRBs can be seen as a unique experiment as well as experience in improving the efficacy of rural credit delivery mechanism in India. In the wake of introduction of financial sector reforms, the feasibility of RRBs emerged as the most crucial factors in deciding the desired role due to their limited business flexibility with hardly any scope of diversification, smaller size of loans with higher exposure to risk prone advances and professional inefficiency in financial deployment. In order to strengthen RRBs and to improve their performance, various initiatives have been taken by the Government of India and Reserve Bank of India. The paper, therefore, is a synopsis on the evaluation of performance of RRBs in India with respect to deposit mobilization, credit channelization, credit deposit ratio, deployment of credit to various occupations etc.