Privacy Policy
Last updated: 02/February/2022
Global Journals® is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you interact with Global Journals® websites, platforms, and related services (collectively, the “Services”).
1. Who we are and how to contact us
Global Journals®
Email: [email protected]
Fax: +1-888-839-7392
WhatsApp: +1-(805)-970-2292
You can also contact Global Journals® through the official Contact Us page available on our website
2. Scope of this Privacy Policy
- Use of our websites and online platforms
- Manuscript submission, peer review, and editorial activities
- Publication, hosting, and distribution of scholarly content
- Marketing communications, newsletters, and alerts
- Customer support, account management, and general enquiries
- Events, outreach, and professional networking related to our journals
It covers personal data of:
- Authors, co authors, and corresponding authors
- Reviewers, editors, and editorial or advisory board members
- Librarians, institutional and corporate contacts
- Subscribers, readers, and website users
- Event participants and other professional contacts
3. What information we collect
3.1 Identification and contact details
- Name and title
- Email address
- Postal address and country
- Telephone number
- ORCID or similar identifiers (if provided)
- Institutional affiliation and department
- Job title, role, and professional profile information
- Areas of expertise and research interests
- Editorial, reviewer, or board positions and related history
- Account login details (such as username; passwords are usually stored in hashed form by our systems)
- Manuscript submissions, peer review assignments, editorial decisions, and related history
- Communications with us by email, forms, or other channels
- Preferences for journals, subject areas, alerts, and communication topics
3.4 Usage and technical data
- IP address
- Browser type and version, device type, operating system
- Pages visited, date and time of visits, referring URLs
- Cookie identifiers and similar tracking technologies, as described in our Cookie Policy
3.5 Transaction and payment data
- Order, invoice, and payment records
- Limited billing information such as billing address and transaction details
- Payment card information is usually processed by third party payment processors; we do not typically store full card details on our own systems.
3.7 Special or sensitive categories of data
We do not generally ask you to provide sensitive personal data (for example health data, racial or ethnic origin, religious beliefs) for ordinary use of our websites or for marketing.
However, such data may appear within research or manuscript content that you choose to submit. In those cases, you are responsible for ensuring that any sensitive data is collected, processed, and disclosed in accordance with applicable laws, ethical approvals, and consent requirements.
We do not use special category data for general profiling or marketing of authors or readers.
4. How we collect information
- Directly from you when you create an account, submit a manuscript, act as a reviewer or editor, subscribe to content, sign up for alerts, fill out a form, or otherwise contact us
- From your institution, employer, or organization, for example when you are nominated as an editor, reviewer, or contact person
- Automatically through cookies and similar technologies when you use our websites and platforms, as described in our Cookie Policy
- From third party service providers and partners such as editorial systems, analytics providers, indexing services, conference organizers, and payment processors
- From publicly available sources such as institutional websites, professional profiles, publications, and conference programs, where this is consistent with applicable law
5. How we use your information
- Managing manuscript submissions, peer review, editorial decisions, and production
- Assigning editors and reviewers based on expertise
- Communicating with authors, reviewers, editors, and institutions
- Maintaining editorial, reviewer, and author databases
5.2 Providing and improving our Services
- Operating, maintaining, and securing our websites and online platforms
- Diagnosing technical issues and monitoring performance
- Developing and improving features, workflows, and user experience
- Generating aggregate and anonymised statistics about usage and performance
5.3 Customer and account management
- Creating and managing user accounts and profiles
- Processing orders, subscriptions, and payments
- Responding to enquiries and providing customer support
5.4 Communication and outreach
- Sending service related messages about submissions, reviews, editorial decisions, accounts, or platform updates
- Sending journals news, calls for papers, newsletters, and other information that may be of interest to you, in line with your preferences and applicable marketing rules
- Managing opt in and opt out preferences for communications
5.5 Compliance, security, and risk management
- Complying with legal, regulatory, and tax obligations
- Enforcing our Terms and Conditions, Acceptable Use Policy, and other policies
- Detecting, preventing, and responding to security incidents, misuse, or fraud
- Supporting publication ethics and research integrity investigations, where required
6. Legal bases for processing
- Performance of a contract, for example where we process data to manage submissions, peer review, and publication, or to provide access to services you request
- Legitimate interests, such as operating and improving our publishing platforms, maintaining the integrity of peer review, protecting our rights and users, and communicating with you about your professional relationship with us, where these interests are not overridden by your rights
- Compliance with legal obligations, including financial reporting, record keeping, and responding to lawful requests from authorities
- Consent, where required by law for specific activities, such as certain marketing communications or the use of non essential cookies. You can withdraw consent at any time using mechanisms provided, without affecting the lawfulness of processing prior to withdrawal.
7. How we share your information
7.1 Service providers and processors
- Hosting, infrastructure, and cloud service providers
- Manuscript submission, editorial, and peer review system providers
- Payment processors and billing services
- Email and communication providers
- Analytics, reporting, and business support services
- IT security and technical support providers
7.2 Editorial and publishing partners
We share relevant information with:
- Journal editors, associate editors, and editorial board members
- Peer reviewers, where necessary for manuscript evaluation and communication
- Partner institutions, societies, or co publishers that collaborate with us on specific journals or projects
We share relevant information with:
- Professional advisers such as lawyers, auditors, and accountants
- Governmental, regulatory, or law enforcement authorities where required by law or where necessary to protect our rights, users, or the public
- Third parties involved in a business transaction, such as a merger, acquisition, or transfer of assets, in accordance with applicable law
8. International transfers
- Standard Contractual Clauses approved by relevant authorities
- Additional technical and organizational measures to protect data during transfer and processing
9. Cookies and similar technologies
- Enable core site functionality and secure login
- Remember your preferences and settings
- Understand how our Services are used and improve performance
- Support limited analytics and, where applicable, outreach that is relevant to our scholarly community
10. Data retention
- Published articles, author information, and core peer review history are generally retained for the long term to preserve the integrity of the scholarly record.
- Account, billing, and transactional records are kept for the duration of the relationship and for a period afterward as required by law and for legitimate business purposes.
- Technical logs and analytics data are usually retained for shorter periods, consistent with security and performance needs.
11. Security
- Access controls and authentication
- Encryption of data in transit and, where appropriate, at rest
- Secure configuration and monitoring of systems
- Internal policies, training, and confidentiality obligations for staff
- Due diligence and contractual protections for service providers
12. Your rights and choices
- The right to request access to personal data we hold about you
- The right to request correction of inaccurate or incomplete data
- The right to request deletion of your personal data in certain circumstances
- The right to request restriction of processing in specific situations
- The right to object to certain processing, including direct marketing
- The right to data portability in some cases
- The right to withdraw consent where processing is based on consent
13. Children’s privacy
14. Third party websites and services
We are not responsible for the privacy practices or content of third party websites or services. You are encouraged to review their policies before providing any personal data or using their services.
15. Changes to this Privacy Policy
- Changes in our Services, systems, or business structure
- Updates in applicable laws or regulatory guidance
- Improvements in our privacy and security practices
16. Contact information
If you have questions, requests, or concerns about this Privacy Policy or our privacy practices, you may contact us at:
Global Journals®
Email: [email protected]
Fax: +1-888-839-7392
WhatsApp: +1-(805)-970-2292
You can also contact Global Journals® through the official Contact Us page available on our website
If you are located in a region with a data protection authority or regulator, you may also have the right to lodge a complaint with that authority if you believe your data protection rights have been violated. Further details are provided in our GDPR and regional privacy notices.