A Comparative Study between the Services of Restaurant Broadway and the Great Kebab Factory in Guest Satisfaction at the Hotel Radisson Blu, Faridabad

1
Zubair Ali
Zubair Ali
2
Arun Kumar
Arun Kumar
3
Himanshu Sharma
Himanshu Sharma
4
Prof. (Dr.) Rajiv Mishra
Prof. (Dr.) Rajiv Mishra DLitt, PhD, MTTM, MHM, MBA, BHM, FIH, FMBRC, FHIS, FABI, FIIP, FCEGR, FRIOASD, FSASS, MIMA, MISTD, MISTE, AMT (AIMA), Dean – School of Hospitality & Tourism, Galgotias University, Greater Noida.
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A Comparative Study between the Services of Restaurant Broadway and the Great Kebab Factory in Guest Satisfaction at the Hotel Radisson Blu, Faridabad Banner
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Customer preference is ever changing yet it is very integral in hospitality industry. This study will help us to compare both the restaurant and understand about the services getting in the hotel. It is very important for us to firstly understand why we need to work on negative as well as positive guest experience because the hotel generate most of its revenue from different core operation area in which guest interaction is must. Menu is a type of format in a paper form which give us details about the F&B items which is available for the guest is totally based on the demand and consumption of the guest who are visiting the establishment. The main point around which components of F&B outlet is created by keeping everything organized and by seeing the environment or the needs of the establishment. The advantages of a well-organized menu are that it will help to build the standard and will also help in improving the consumer satisfaction. It helps the staff to give quick service to guest.

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No external funding was declared for this work.

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The authors declare no conflict of interest.

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No ethics committee approval was required for this article type.

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Not applicable for this article.

Zubair Ali. 2026. \u201cA Comparative Study between the Services of Restaurant Broadway and the Great Kebab Factory in Guest Satisfaction at the Hotel Radisson Blu, Faridabad\u201d. Global Journal of Management and Business Research - F: Real estate, Event, Tourism Management & Transporting GJMBR-F Volume 22 (GJMBR Volume 22 Issue F1): .

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High-quality restaurant and kebab factory guest satisfaction survey.
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Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-F Classification: DDC Code: 914.1504824 LCC Code: DA980
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August 3, 2022

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Customer preference is ever changing yet it is very integral in hospitality industry. This study will help us to compare both the restaurant and understand about the services getting in the hotel. It is very important for us to firstly understand why we need to work on negative as well as positive guest experience because the hotel generate most of its revenue from different core operation area in which guest interaction is must. Menu is a type of format in a paper form which give us details about the F&B items which is available for the guest is totally based on the demand and consumption of the guest who are visiting the establishment. The main point around which components of F&B outlet is created by keeping everything organized and by seeing the environment or the needs of the establishment. The advantages of a well-organized menu are that it will help to build the standard and will also help in improving the consumer satisfaction. It helps the staff to give quick service to guest.

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A Comparative Study between the Services of Restaurant Broadway and the Great Kebab Factory in Guest Satisfaction at the Hotel Radisson Blu, Faridabad

Arun Kumar
Arun Kumar
Himanshu Sharma
Himanshu Sharma
Prof. (Dr.) Rajiv Mishra
Prof. (Dr.) Rajiv Mishra Galgotias University

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