A Model Proposal for E-Government Implementation in Africa: Adaptation from Delone and Mclean Information System Model

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Malang B.S. Bojang
Malang B.S. Bojang
α Kocaeli Üniversitesi Kocaeli Üniversitesi

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A Model Proposal for E-Government Implementation in Africa: Adaptation from Delone and Mclean Information System Model

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Abstract

e-Government or digital government has emerged as the innovation of the 21st century. Both advanced and emerging countries are modernizing and transforming their administrative systems through the use of internet. The benefits of digital government are enormous and it includes greater accountability of the government, increases efficiency, reduces cost, and improves the standard of living for global citizens. However, e-Government in developing countries is still pose with implementation challenges and these have led to massive e-Government project failures. An adaptation model from DeLone and McLean’s Information System (IS) success model is developed and proposed as an alternative for e-Government success in Africa. The results of this study show that political and bureaucratic commitment, economic development, right policies, participation in e-Services, and socio-cultural development are sufficient or necessary factors for e-Government development in Africa. Policy recommendation for e-Government development in Africa is also highlighted.

References

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Malang B.S. Bojang. 2020. \u201cA Model Proposal for E-Government Implementation in Africa: Adaptation from Delone and Mclean Information System Model\u201d. Global Journal of Human-Social Science - F: Political Science GJHSS-F Volume 20 (GJHSS Volume 20 Issue F5): .

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Journal Specifications

Crossref Journal DOI 10.17406/GJHSS

Print ISSN 0975-587X

e-ISSN 2249-460X

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GJHSS-F Classification: FOR Code: 160699p
Version of record

v1.2

Issue date

September 26, 2020

Language
en
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e-Government or digital government has emerged as the innovation of the 21st century. Both advanced and emerging countries are modernizing and transforming their administrative systems through the use of internet. The benefits of digital government are enormous and it includes greater accountability of the government, increases efficiency, reduces cost, and improves the standard of living for global citizens. However, e-Government in developing countries is still pose with implementation challenges and these have led to massive e-Government project failures. An adaptation model from DeLone and McLean’s Information System (IS) success model is developed and proposed as an alternative for e-Government success in Africa. The results of this study show that political and bureaucratic commitment, economic development, right policies, participation in e-Services, and socio-cultural development are sufficient or necessary factors for e-Government development in Africa. Policy recommendation for e-Government development in Africa is also highlighted.

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A Model Proposal for E-Government Implementation in Africa: Adaptation from Delone and Mclean Information System Model

Malang B.S. Bojang
Malang B.S. Bojang Kocaeli Üniversitesi

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