A New Perspective Regard the Information System for Social Services

1
Anna Zenarolla
Anna Zenarolla
1 Istituto di Ricerche Economiche e Sociali del Friuli Venezia GIulia and University of Padova and Trieste

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GJHSS Volume 13 Issue C6

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A New Perspective Regard the Information System for Social Services Banner
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The article aims at contributing to the debate about the introduction of ICT in social services with a reflection that, on the basis of the development of the ISSS of the Italian Autonomous Region of Friuli Venezia Giulia , shows that it is possible to set up an information system fill to the particular nature of social work and, in particular, to its methodology of work and to the complexity of social needs and of the relationship between social services’ user and social worker. It points out that to get this result is important to give up the deterministic approach to technology as well as the centralized and top down approach to ISSS, and to adopt a relational approach to both these issues.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

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Not applicable for this article.

Anna Zenarolla. 2013. \u201cA New Perspective Regard the Information System for Social Services\u201d. Global Journal of Human-Social Science - C: Sociology & Culture GJHSS-C Volume 13 (GJHSS Volume 13 Issue C6): .

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Issue Cover
GJHSS Volume 13 Issue C6
Pg. 59- 66
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Crossref Journal DOI 10.17406/GJHSS

Print ISSN 0975-587X

e-ISSN 2249-460X

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v1.2

Issue date

November 13, 2013

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English

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The article aims at contributing to the debate about the introduction of ICT in social services with a reflection that, on the basis of the development of the ISSS of the Italian Autonomous Region of Friuli Venezia Giulia , shows that it is possible to set up an information system fill to the particular nature of social work and, in particular, to its methodology of work and to the complexity of social needs and of the relationship between social services’ user and social worker. It points out that to get this result is important to give up the deterministic approach to technology as well as the centralized and top down approach to ISSS, and to adopt a relational approach to both these issues.

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A New Perspective Regard the Information System for Social Services

Anna Zenarolla
Anna Zenarolla Istituto di Ricerche Economiche e Sociali del Friuli Venezia GIulia and University of Padova and Trieste

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