A Study on Human Resource Practices for Employee’s Satisfaction and its Impact on Guest Satisfaction Level at Hotels in Greater Noida

1
Zubair Ali
Zubair Ali
2
Payal
Payal
3
Vikas Sharma
Vikas Sharma
4
Prof. (Dr.) Rajiv Mishra
Prof. (Dr.) Rajiv Mishra DLitt, PhD, MTTM, MHM, MBA, BHM, FIH, FMBRC, FHIS, FABI, FIIP, FCEGR, FRIOASD, FSASS, MIMA, MISTD, MISTE, AMT (AIMA), Dean – School of Hospitality & Tourism, Galgotias University, Greater Noida.
4 Galgotias University

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A Study on Human Resource Practices for Employee’s Satisfaction and its Impact on Guest Satisfaction Level at Hotels in Greater Noida Banner
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In this study, we will learn about the human resource practices used in the hotel industry to ensure employee satisfaction, as well as the impact on employee performance levels in relation to guest satisfaction. Based on our research, we discovered a variety of practices involved in human resource policy to increase customer satisfaction and the quality of services, as well as the number of steps taken in consideration for improvement and innovation.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

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No ethics committee approval was required for this article type.

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Zubair Ali. 2026. \u201cA Study on Human Resource Practices for Employee’s Satisfaction and its Impact on Guest Satisfaction Level at Hotels in Greater Noida\u201d. Global Journal of Management and Business Research - F: Real estate, Event, Tourism Management & Transporting GJMBR-F Volume 22 (GJMBR Volume 22 Issue F1): .

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Elevates Guest Satisfaction at Hotels in Noida.
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GJMBR Volume 22 Issue F1
Pg. 45- 47
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Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-F Classification: DDC Code: 914.1504824 LCC Code: DA980
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August 3, 2022

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In this study, we will learn about the human resource practices used in the hotel industry to ensure employee satisfaction, as well as the impact on employee performance levels in relation to guest satisfaction. Based on our research, we discovered a variety of practices involved in human resource policy to increase customer satisfaction and the quality of services, as well as the number of steps taken in consideration for improvement and innovation.

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A Study on Human Resource Practices for Employee’s Satisfaction and its Impact on Guest Satisfaction Level at Hotels in Greater Noida

Payal
Payal
Vikas Sharma
Vikas Sharma
Prof. (Dr.) Rajiv Mishra
Prof. (Dr.) Rajiv Mishra Galgotias University

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