Artificial Intelligence and Customer Communication

Hibatullah Alzahrani

Artificial Intelligence and Customer Communication

Hibatullah Alzahrani * §

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§ Saudi Arabian Cultural Mission

Artificial Intelligence and Customer Communication

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Abstract

There is a rapid increase in the usage of artificial intelligence in the most recent decade. Use of Artificial Intelligence in the customer interaction is gaining traction in the market. It is saving a lot of money because chat bots are taking away the need of physical resources. Best utilization of AI is past the customary contact focus, where an organi-zation’s administration impression becomes exponentially. When one considers the aggregate entirety of keen gadgets in an organization today that can convey data about clients and their items to the cloud, an extraordinary wellspring of client administration information is accessible to influence.

References

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Hibatullah Alzahrani. 2016. "Artificial Intelligence and Customer Communication". Global Journal of Computer Science and Technology - D: Neural & AI GJCST-D Volume 16 (GJCST Volume 16 Issue D1).

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GJCST Volume 16 Issue D1

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Journal Specifications

Crossref Journal DOI 10.17406/gjcst

Print ISSN 0975-4350

e-ISSN 0975-4172

Keywords

Not Found

Classification

GJCST-D Classification B.4.1

F.1.1

Submission ReceivedDecember 8, 2015
Peer Review Double Blind
Handling Editor
Accepted January 1, 2016
Published January 15, 2016

Version of record

v1.2

Issue date

December 16, 2016

Language

English

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Article Matrices

Total Score: 171

Country: United States

Subject: Global Journal of Computer Science and Technology

Authors: Hibatullah Alzahrani (PhD/Dr. count: 0)

View Count (all-time): 481

Total Views (Real + Logic): 2318

Total Downloads (simulated): 152

Publish Date: 2016 01, Fri

Monthly Totals (Real + Logic):

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Total Views: 2.3K

Total Downloads: 152

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