Assessing the Role of Electronic Payment Systems in Financial Institutions. A Case of a Savings Bank in Zimbabwe

Assessing the Role of Electronic Payment Systems in Financial Institutions. A Case of a Savings Bank in Zimbabwe

Robert Nzaro

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Norest Magidi

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α Bindura University of Science Education

Assessing the Role of Electronic Payment Systems in Financial Institutions. A Case of a Savings Bank in Zimbabwe

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Abstract

This research sought to evaluate the role of electronic payment systems in financial institutions using a case of a Savings Bank in Zimbabwe. The research objectives were; to find the types of electronic payment systems used by the savings bank, to assess the role of electronic payment systems on operations of the savings bank and to find the merits and demerits of using electronic payment systems in savins banking. This research used a descriptive survey design. The findings were based on data obtained from 20 savings bank employees, 40 savings bank customers and five savings bank top managers from Causeway and Bindura branches. Questionnaires and face to face interviews were used to obtain primary data and secondary data was obtained through studying information from internet online publications, textbooks as well as latest newspaper articles.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Robert Nzaro. 2014. \u201cAssessing the Role of Electronic Payment Systems in Financial Institutions. A Case of a Savings Bank in Zimbabwe\u201d. Global Journal of Management and Business Research - C: Finance GJMBR-C Volume 14 (GJMBR Volume 14 Issue C2): .

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GJMBR Volume 14 Issue C2
Pg. 45- 49

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

ecocash electronic payment system telegraphic transfers western union

Submission ReceivedDecember 9, 2013
Peer Review Double Blind
Handling Editor
Accepted January 4, 2014
Published January 15, 2014

Version of record

v1.2

Issue date

June 4, 2014

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Article Matrices

Total Score: 102

Country: Zimbabwe

Subject: Global Journal of Management and Business Research - C: Finance

Authors: Robert Nzaro, Norest Magidi (PhD/Dr. count: 0)

View Count (all-time): 102

Total Views (Real + Logic): 4431

Total Downloads (simulated): 2257

Publish Date: 2014 06, Wed

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Total Views: 4431

Total Downloads: 2257

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