Automated Queue Management System

Article ID

I001V

Automated Queue Management System

Md. Nasir Uddin
Md. Nasir Uddin
MM Rashid
MM Rashid
MG Mostafa
MG Mostafa
Belayet H
Belayet H
SM Salam
SM Salam
NA Nithe
NA Nithe
MW Rahman
MW Rahman
S Halder
S Halder
DOI

Abstract

Automated queue management system is a system that helps service provider to manage customer in efficient way. The system can ease the customer flow management which is useful for manager of the service provider. The purpose of this project is to develop an Automated Queue Management System for organizing queuing system that can analyze the queue status and take decision which customer to be served first. This project focuses more on the banks queuing system, different queuing algorithm approaches which are used in banks to serve customer and the average waiting time. This queuing architecture model can switch between different scheduling algorithms according to the testing result i.e. the average waiting time by using two different queue control systems, which have developed. There are several process undergo, which control by Intel Galileo Microcontroller that is software-compatible with the Arduino software development environment. Finally, the systems have been tested under different conditions to evaluate its performance.

Automated Queue Management System

Automated queue management system is a system that helps service provider to manage customer in efficient way. The system can ease the customer flow management which is useful for manager of the service provider. The purpose of this project is to develop an Automated Queue Management System for organizing queuing system that can analyze the queue status and take decision which customer to be served first. This project focuses more on the banks queuing system, different queuing algorithm approaches which are used in banks to serve customer and the average waiting time. This queuing architecture model can switch between different scheduling algorithms according to the testing result i.e. the average waiting time by using two different queue control systems, which have developed. There are several process undergo, which control by Intel Galileo Microcontroller that is software-compatible with the Arduino software development environment. Finally, the systems have been tested under different conditions to evaluate its performance.

Md. Nasir Uddin
Md. Nasir Uddin
MM Rashid
MM Rashid
MG Mostafa
MG Mostafa
Belayet H
Belayet H
SM Salam
SM Salam
NA Nithe
NA Nithe
MW Rahman
MW Rahman
S Halder
S Halder

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Md. Nasir Uddin. 2016. “. Global Journal of Management and Business Research – A: Administration & Management GJMBR-A Volume 16 (GJMBR Volume 16 Issue A1): .

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Issue Cover
GJMBR Volume 16 Issue A1
Pg. 51- 58
Classification
GJMBR-A Classification: JEL Code: O32
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Automated Queue Management System

Md. Nasir Uddin
Md. Nasir Uddin
MM Rashid
MM Rashid
MG Mostafa
MG Mostafa
Belayet H
Belayet H
SM Salam
SM Salam
NA Nithe
NA Nithe
MW Rahman
MW Rahman
S Halder
S Halder

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