Automated Queue Management System

Automated Queue Management System

Md. Nasir Uddin

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MM Rashid

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MG Mostafa

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Belayet H

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SM Salam

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NA Nithe

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MW Rahman

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S Halder

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International Islamic University Malaysia

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Abstract

Automated queue management system is a system that helps service provider to manage customer in efficient way. The system can ease the customer flow management which is useful for manager of the service provider. The purpose of this project is to develop an Automated Queue Management System for organizing queuing system that can analyze the queue status and take decision which customer to be served first. This project focuses more on the banks queuing system, different queuing algorithm approaches which are used in banks to serve customer and the average waiting time. This queuing architecture model can switch between different scheduling algorithms according to the testing result i.e. the average waiting time by using two different queue control systems, which have developed. There are several process undergo, which control by Intel Galileo Microcontroller that is software-compatible with the Arduino software development environment. Finally, the systems have been tested under different conditions to evaluate its performance.

References

14 Cites in Article

Reference Format

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Md. Nasir Uddin. 2016. \u201cAutomated Queue Management System\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 16 (GJMBR Volume 16 Issue A1).

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GJMBR Volume 16 Issue A1

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

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Classification

GJMBR-A Classification JEL Code: O32

Submission ReceivedDecember 8, 2015
Peer Review Double Blind
Handling Editor
Accepted December 31, 2015
Published January 15, 2016

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v1.2

Issue date

February 4, 2016

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Article Matrices

Total Score: 108

Country: Malaysia

Subject: Global Journal of Management and Business Research - A: Administration & Management

Authors: Md. Nasir Uddin, MM Rashid, MG Mostafa, Belayet H, SM Salam, NA Nithe, MW Rahman, S Halder (PhD/Dr. count: 0)

View Count (all-time): 186

Total Views (Real + Logic): 4103

Total Downloads (simulated): 2037

Publish Date: 2016 02, Thu

Monthly Totals (Real + Logic):

Month 1: 66 views
Month 2: 37 views
Month 3: 54 views
Month 4: 31 views
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Month 122: 55 views
Month 123: 50 views
Month 124: 24 views

Total Views: 4103

Total Downloads: 2037

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