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The purpose of the study is to analyse the performance of Indian air transport operators using key parameters and to benchmark production, marketing and overall efficiencies that can eventually guide top management in tackling present contemporary challenges prevailing in the Indian aviation market and also to provide insights in strategic decision making process. Design/Methodology/Approach: This study applies two stage Data Envelopment Analysis (DEA) to evaluate the production and marketing and overall efficiency. Super-Efficient DEA model is used to calculate the efficiency scores and to rank the airlines. Eight Key performance indicators of production and marketing efficiencies are analysed from the year 2010 to 2014 to study the market dynamics.
N.Thamarai Selvan. 2017. \u201cBenchmarking for Indian Airlines Industry in Contemporary Market Scenario\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 16 (GJMBR Volume 16 Issue A12).
Crossref Journal DOI 10.17406/GJMBR
Print ISSN 0975-5853
e-ISSN 2249-4588
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Total Score: 103
Country: India
Subject: Global Journal of Management and Business Research - A: Administration & Management
Authors: N.Thamarai Selvan, B.Senthil Arasu, S.Thanigai Arul (PhD/Dr. count: 0)
View Count (all-time): 209
Total Views (Real + Logic): 3673
Total Downloads (simulated): 1836
Publish Date: 2017 01, Mon
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This study aims to comprehensively analyse the complex interplay between
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