Car Sharing Service Innovation: A New Concept for the Inclusion of Wheelchair Users

Car Sharing Service Innovation: A New Concept for the Inclusion of Wheelchair Users

Fábio Evangelista Santana

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Carla Beatriz da Luz Peralta

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Márcio Fontana Catapan

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Caren Fernanda Muraro

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Francisca Goedert Heiderscheidt

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Fernando Antonio Forcellini

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Car Sharing Service Innovation: A New Concept for the Inclusion of Wheelchair Users

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Abstract

Taking the huge role of services in the world economy today, the growing number of people with disabilities in the world, and the lack of transport solutions for their social inclusion, this paper presents the service development process of a conceptual Assistive Technology solution for wheelchair users. The method adopted in this research was a reference model for the systematic New Service Development, composed of macro phases, phases, activities and tasks. This paper presents the main results of the conceptual design phase, where the main innovations occur, what characterizes the value creation of the service, and that is the reason why it was chosen as a scope delimitation of this paper.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

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Not applicable for this article.

How to Cite This Article

Fábio Evangelista Santana. 2020. \u201cCar Sharing Service Innovation: A New Concept for the Inclusion of Wheelchair Users\u201d. Global Journal of Computer Science and Technology - G: Interdisciplinary GJCST-G Volume 20 (GJCST Volume 20 Issue G5): .

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GJCST Volume 20 Issue G5
Pg. 1- 10

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Crossref Journal DOI 10.17406/gjcst

Print ISSN 0975-4350

e-ISSN 0975-4172

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GJCST-G Classification: J.m

Submission ReceivedDecember 12, 2019
Peer Review Double Blind
Handling Editor
Accepted December 31, 2019
Published January 15, 2020

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October 21, 2020

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