Challenges Facing the Community in using Public Transport: A Case of Nkuhungu Ward in Dodoma City Council

Challenges Facing the Community in using Public Transport: A Case of Nkuhungu Ward in Dodoma City Council

Ngongho Bujiku Sende

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Jacqueline Makolo

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α Institute of Rural Development Planning

Challenges Facing the Community in using Public Transport: A Case of Nkuhungu Ward in Dodoma City Council

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Abstract

The study of assessing challenges facing the community in using public transport was conducted at Nkuhungu ward in Dodoma city council. The objectives of this study was to assess challenges facing the community in using public transport, to evaluate availability of commuter buses, examine the challenges and determine possible measures. Methodology of study applied qualitative and quantitative data collected from respondents were summarized, coded, be analyzed and entered using statistic package for social science (SPSS) computer software used descriptive statistics to obtained means, frequencies, percentages and cross tabulations were used to obtain relationships between variables. The result reveals that the availability of commuter buses in Nkuhungu is good about 68.8% and 1.0% is bad. Also challenges facing passengers in using commuter buses majority 17.71% addressed that bad communication is one of big challenge that community faces and minority 4.17% injuries as a challenge. About 25% of respondent addressed education and training as a possible measure and 4.17 % suggested building bus stop near the community. The study recommended that, the ministry of home affairs and Sumatra should review their laws and policy and enforce them. Service providers must provide good customer care.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

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Not applicable for this article.

How to Cite This Article

Ngongho Bujiku Sende. 2020. \u201cChallenges Facing the Community in using Public Transport: A Case of Nkuhungu Ward in Dodoma City Council\u201d. Global Journal of Human-Social Science - A: Arts & Humanities GJHSS-A Volume 20 (GJHSS Volume 20 Issue A5): .

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GJHSS Volume 20 Issue A5
Pg. 7- 16

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Journal Specifications

Crossref Journal DOI 10.17406/GJHSS

Print ISSN 0975-587X

e-ISSN 2249-460X

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GJHSS-A Classification: FOR Code: 880108

Submission ReceivedDecember 12, 2019
Peer Review Double Blind
Handling Editor
Accepted December 31, 2019
Published January 15, 2020

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May 29, 2020

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