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The Purpose of the paper is to examine the most critical and important factor which will affect the implementation of Total Quality Management (TQM) in the construction industry in the United Arab Emirates. It also examines the most effected Project outcome from implementing TQM. A framework was also proposed depending on the literature studies. The method used in this paper is a quantitative study. A survey with a sample of 60 respondents was created and distributed in a construction company in Abu Dhabi, which includes 15 questions to examine the most critical factor that will affect the implementation of TQM in addition to the most effected project outcome from implementing TQM. The survey showed that management commitment is the most important factor in implementing TQM in a construction company. Also it showed that Project cost is most effected outcome from the implementation of TQM.
Firas Mohamad Al-Sabek. 2015. \u201cCritical Factors Affecting the Implementation of Total Quality Management in the Construction Industry in U.A.E\u201d. Global Journal of Human-Social Science - H: Interdisciplinary GJHSS-H Volume 15 (GJHSS Volume 15 Issue H5): .
Crossref Journal DOI 10.17406/GJHSS
Print ISSN 0975-587X
e-ISSN 2249-460X
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Total Score: 121
Country: United Arab Emirates
Subject: Global Journal of Human-Social Science - H: Interdisciplinary
Authors: Firas Mohamad Al-Sabek (PhD/Dr. count: 0)
View Count (all-time): 138
Total Views (Real + Logic): 4247
Total Downloads (simulated): 2215
Publish Date: 2015 06, Mon
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The Purpose of the paper is to examine the most critical and important factor which will affect the implementation of Total Quality Management (TQM) in the construction industry in the United Arab Emirates. It also examines the most effected Project outcome from implementing TQM. A framework was also proposed depending on the literature studies. The method used in this paper is a quantitative study. A survey with a sample of 60 respondents was created and distributed in a construction company in Abu Dhabi, which includes 15 questions to examine the most critical factor that will affect the implementation of TQM in addition to the most effected project outcome from implementing TQM. The survey showed that management commitment is the most important factor in implementing TQM in a construction company. Also it showed that Project cost is most effected outcome from the implementation of TQM.
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