Does an Innovation Process Improve Organizational Performance? A Practical Approach for Identifying Opportunities

Jersone Silva; Marco Santos; Luiz Teixeira; Hugo Tadeu

Does an Innovation Process Improve Organizational Performance? A Practical Approach for Identifying Opportunities

Jersone Tasso Moreira Silva * §

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Marco Antônio Pires Camargos Santos §

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Luiz Antonio Antunes Teixeira §

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Hugo Ferreira Braga Tadeu ‡

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§ Department of Business Administration, FUMEC Univers...

‡ Innovation Center, Dom Cabral Foundation (FDC), Belo...

Does an Innovation Process Improve Organizational Performance? A Practical Approach for Identifying Opportunities

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Abstract

The article aims in analyzing the maturity level of the organizational process in a centennial company of the welding sector in the State of Minas Gerais, Brazil. The Theoretical Framework emphasizes the concepts of Organizational Processes and Maturity Process. The model developed by Michel Hammer – Process Enterprise Maturity Model (PEMM) -was the basis for analyzing the processes’ performance. Data analysis was based on semi-structured interviews. Interviewees expressed their views, values and personal views to all the questions that were asked. Despite being a global and centennial company, there is still a long way to achieve the desired levels of excellence, even that the processes are reliable and stable.

References

10 Cites in Article

Reference Format

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2. M. Hammer (1998). A empresa voltada para processos. HSM Management
3. M. Hammer (2007). The Process Audit. Harvard Business Review, april, 111-123.
4. W. Humphrey (1987). Characterizing the software process: a maturity framework. IEEE Software, 5(2), 73-79.
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5. R. Kanter (1997). Frontiers of management.
6. P. Keen (1997). The process edge: Creating Value Where It Counts.
7. Lasarfeld Lima,J. (1999). Pesquisa qualitativa e qualidade na produção científica em administração de empresas. In: ENCONTRO DA ASSOCIAÇÃO NACIONAL DE PÓSGRADUAÇÃO E PESQUISA EM ADMINISTRAÇÃO
8. Y. Malhotra (1998). Business process redesign: an overview. IEEE Engineering Management Review, 26(3), 27-31.
9. D. Morris,J. Brandon (1993). Re-Engineering Your Business.
10. G. Rummler,A. Brache (1995). Improving performance: How to Manage the White Space on the Organization Chart.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Jersone Tasso Moreira Silva, Marco Antônio Pires Camargos Santos, Luiz Antonio Antunes Teixeira, Hugo Ferreira Braga Tadeu. 2013. "Does an Innovation Process Improve Organizational Performance? A Practical Approach for Identifying Opportunities". Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 13 (GJMBR Volume 13 Issue 10 (A5)).

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GJMBR Volume 13 Issue 10 (A5)

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

Entrepreneurship innovation process maturity model Organizational Performance

Classification

GJMBR-A Classification JEL Code: O31

L25

Submission ReceivedDecember 8, 2012
Peer Review Double Blind
Handling Editor
Accepted December 31, 2012
Published March 27, 2013

Version of record

v1.2

Issue date

March 27, 2013

Language

English

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Article Matrices

Total Score: 104

Country: Brazil

Subject: Global Journal of Management and Business Research - A: Administration & Management

Authors: Jersone Tasso Moreira Silva, Marco AntAnio Pires Camargos Santos, Luiz Antonio Antunes Teixeira, Hugo Ferreira Braga Tadeu (PhD/Dr. count: 0)

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Publish Date: 2013 03, Wed

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