E-Banking Adoption in Bangladesh; Present Status and Customer Satisfaction: An Evaluation

Fardin Khan; Md. Shahnur Azad Chowdhury; Anamul Haque; Sultana Akter; Syed Muhammad Hasib Ahsan

E-Banking Adoption in Bangladesh; Present Status and Customer Satisfaction: An Evaluation

Fardin Khan * §

Contact

Md. Shahnur Azad Chowdhury

Contact

Anamul Haque

Contact

Sultana Akter

Contact

Syed Muhammad Hasib Ahsan

Contact

§ Bangladesh University of Professionals, University o...

E-Banking Adoption in Bangladesh; Present Status and Customer Satisfaction: An Evaluation

Article Fingerprint

ReserarchID

MBR166VX

E-Banking Adoption in Bangladesh; Present Status and Customer Satisfaction: An Evaluation Banner

AI TAKEAWAY

Connecting with the Eternal Ground

References

27 Cites in Article

Reference Format

M Ali (2010). E-Business and on line banking in Bangladesh: an Analysis.
M Ali,N Akter (2010). BANKERS’ PERSPECTIVE ON SOCIAL MEDIA BANKING: A STUDY WITH SPECIAL REFERENCE TO SELECT INDIAN BANKS.
M Al-Smadi,S Al-Wabel (1970). The impact of e-banking on the performance of Jordanian banks.
M Alam (2017). Adoption of ATM Banking in Bangladesh: An Analysis of Cur-rent Status, Problems, and Chal-lenges Including Probable Remedies.
S Bony,F Kabir (2013). Practice of Ebanking in commercial bank: An empirical study in Bangladesh.
(1998). Risk management for electronic banking and electronic money activities.
M Bashir,M Ali,M Reaz (2015). Unknown Title.
B Bank (2017). Unknown Title.
B Bank (2017). The World Bank Annual Report 2017.
M Chandrasekhar,R Sonar (2008). Impact of information technology on the efficiency and total factor productivity of Indian banks.
A Chovanová (2006). Forms of electronic banking.
R R.Renuka,Dr. Dr. M. K. Durgamani (2013). A Study On Customer Satisfaction Towards Tvs Scooty In Thanjavur District Of Tamilnadu.
Elizabeth Daniel (1999). Provision of electronic banking in the UK and the Republic of Ireland.
A Hasan,M Baten,A Kamil,S Parveen (2010). Adoption of e-banking in Bangladesh: An exploratory study.
G Irechukwu (2000). Enhancing the performance of banking operations through appropriate information technology.
A Karimi (2016). Study of E-banking services and products in Afghanistan.
Lifen Zhao,A Hanmer-Lloyd,S Ward,P Goode,M (2008). Perceived risk and Chinese consumers' internet banking services adoption.
Richard Nyangosi,J Arora,Sumanjeet Singh (2009). The evolution of e-banking: a study of Indian and Kenyan technology awareness.
Federico Pigni,Aurelio Ravarini,Marco Tagliavini,Claudio Vitari (2002). Bank Strategies and the Internet: An Interpretation of the Banking Industry Based on the Italian Retail Market.
Mustafizur Rahman (2001). Bangladesh : mieux que l'aide, le commerce ?.
M Rahman,N Saha,M Sarker,A Sultana,A Prodhan (2017). Nature of Human Resource Management (HRM) practices and Its impact on Employee’s Job satisfaction: A case study on Dutch-Bangla Bank Limited.
M Tinnila (1970). Impact of future trends on banking services.
Mahmood Shah,Steve Clarke (2009). E-Banking Management.
R Sahoo (2013). A Study of Customer Perception and Importance of CRM Initiative in the Indian Banking Sector.
H Sharma (2011). Bankers' perspectives on ebanking.
Mohammad Shamsuddoha (2008). Development of Electronic Banking in Bangladesh.
S Yahiya (2011). Prospects and Challenges of Electronic Banking in Ghana: A Case Study of SG-SSB Bank Limited.

Download References

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Fardin Khan, Md. Chowdhury, Anamul Haque, Sultana Akter, Syed Ahsan. 2021. "E-Banking Adoption in Bangladesh; Present Status and Customer Satisfaction: An Evaluation". Global Journal of Management and Business Research, Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 21 (GJMBR Volume 21 Issue A1).

More Citation Formats

Select Citation Style:

Download Citation

GJMBR Volume 21 Issue A1

Explore Journals Explore Volume Read This Issue

Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

Not Found

Classification

GJMBR-A Classification JEL Code: M19

Submission ReceivedSeptember 9, 2021
Peer Review Double Blind
Handling Editor
Accepted October 3, 2021
Published October 15, 2021

Version of record

v1.2

Issue date

January 29, 2021

Language

English

Experiance in AR

Explore published articles in an immersive Augmented Reality environment. Our platform converts research papers into interactive 3D books, allowing readers to view and interact with content using AR and VR compatible devices.

View in VR

Read in 3D

Your published article is automatically converted into a realistic 3D book. Flip through pages and read research papers in a more engaging and interactive format.

View in 3D

Article Matrices

Total Views: 686

Total Downloads: 62

All Trends