E-Consumers Protection in India

E-Consumers Protection in India

Dr. Shashi Nath Mandal LLM, PH D, PGDCL

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University of Burdwan

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Abstract

Growing practice of electronic transactions includes both e-commerce and econsumers. Lack of proper policy standard and specific laws regulating electronic transactions of consumer and numerous cases reported through print media as well as electronic media necessitated the measures for the protection of electronic consumers. In the process of ecommerce e-consumers are looking forward for appropriate consumer protective regulations for the protection of their rights on e-transactions. In this article endeavour has been made to assess and device or improve the existing laws or policies apart from analysis and comparison of usefulness of e-consumers protective mechanism for the protection of consumer’ rights and keeping in view of Consumer Protection Act, 1987 and Contract Act, 1872 in India the article attempts to find out the possible ways for the protection of e-consumers’ rights in general and rights of Indian e-consumers in particular.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

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Not applicable for this article.

How to Cite This Article

Dr. Shashi Nath Mandal. 2016. \u201cE-Consumers Protection in India\u201d. Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 16 (GJMBR Volume 16 Issue E5).

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GJMBR Volume 16 Issue E5

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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Classification

GJMBR-E Classification JEL Code: P36

Submission ReceivedDecember 10, 2015
Peer Review Double Blind
Handling Editor
Accepted December 31, 2015
Published January 15, 2016

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v1.2

Issue date

December 8, 2016

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Article Matrices

Total Score: 106

Country: Unknown

Subject: Global Journal of Management and Business Research - E: Marketing

Authors: Dr. Shashi Nath Mandal (PhD/Dr. count: 1)

View Count (all-time): 220

Total Views (Real + Logic): 3828

Total Downloads (simulated): 1825

Publish Date: 2016 12, Thu

Monthly Totals (Real + Logic):

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Total Views: 3828

Total Downloads: 1825

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