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This study focuses on factors that affect an ERP implementation in King Saud University from users’ perspective. After reviewing related literature, a theoretical model was developed and four hypotheses were articulated to look at the status of system implementation at the university. The tools that were used in the study were a questionnaire and interviews. Both were designed by the researcher and used to achieve the aim of the study. The study shows that overall success is dependent on the satisfaction levels of the users. It also finds a significant relationship between satisfaction level and challenges on implementation. Further, the study emphasizes that the top management commitment is a very important factor for implementing the system. However, the study found no significant relationships among some of the training factors and a successful implementation of the system. The study suggests some recommendations that enhance the implementation of the system in the university.
AL-Hudhaif. 1970. \u201cERP Implementation at King Saud University\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 12 (GJMBR Volume 12 Issue A5): .
Crossref Journal DOI 10.17406/GJMBR
Print ISSN 0975-5853
e-ISSN 2249-4588
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Total Score: 126
Country: Saudi Arabia
Subject: Global Journal of Management and Business Research - A: Administration & Management
Authors: Dr. Sulaiman A. AL-Hudhaif (PhD/Dr. count: 1)
View Count (all-time): 151
Total Views (Real + Logic): 21039
Total Downloads (simulated): 11080
Publish Date: 1970 01, Thu
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This study focuses on factors that affect an ERP implementation in King Saud University from users’ perspective. After reviewing related literature, a theoretical model was developed and four hypotheses were articulated to look at the status of system implementation at the university. The tools that were used in the study were a questionnaire and interviews. Both were designed by the researcher and used to achieve the aim of the study. The study shows that overall success is dependent on the satisfaction levels of the users. It also finds a significant relationship between satisfaction level and challenges on implementation. Further, the study emphasizes that the top management commitment is a very important factor for implementing the system. However, the study found no significant relationships among some of the training factors and a successful implementation of the system. The study suggests some recommendations that enhance the implementation of the system in the university.
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