Factors Affecting on Satisfaction of Foreign Tourists in Home-Stays Kandy Sri Lanka

Erandhi Yaggahawita; Yomal Rangika S.M.; Abeygunarathna L.K.S.; Gihan M.R.; Dr. Jayasuriya N.A

Factors Affecting on Satisfaction of Foreign Tourists in Home-Stays Kandy Sri Lanka

Erandhi Yaggahawita *

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Yomal Rangika S.M.

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Abeygunarathna L.K.S.

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Gihan M.R.

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Dr. Jayasuriya N.A

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Factors Affecting on Satisfaction of Foreign Tourists in Home-Stays Kandy Sri Lanka

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Abstract

This paper is an endeavor to examine the factors affecting the satisfaction of homestay tourists. This study was conducted based on the tourists’ homestays located in Kandy Sri Lanka. The paper reviews the literature on the satisfaction of tourists, demographic reasons for selecting Kandy and the impact of destination attributes to satisfaction, such as; service, security, facility and price level. In addition, the paper intends to test the relationship between tourists’ satisfaction and the demographic characteristics. In the light of the findings, it will benefit to the government to identify the developments of homestay concept and tourism industry. The findings of this study will also be valuable to the hospitality industry and entrepreneurs to make improvements in the field, thus, by engaging in numerous marketing and promotional activities to attract tourist as well as by improving their satisfaction.

References

12 Cites in Article

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Erandhi Yaggahawita, Yomal Rangika S.M., Abeygunarathna L.K.S., Gihan M.R., Dr. Jayasuriya N.A. 2019. "Factors Affecting on Satisfaction of Foreign Tourists in Home-Stays Kandy Sri Lanka". Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 19 (GJMBR Volume 19 Issue E5).

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GJMBR Volume 19 Issue E5

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

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Classification

GJMBR-E Classification JEL Code: M39

Submission ReceivedDecember 14, 2018
Peer Review Double Blind
Handling Editor
Accepted January 2, 2019
Published January 15, 2019

Version of record

v1.2

Issue date

October 18, 2019

Language

English

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Article Matrices

Total Score: 157

Country: Sri Lanka

Subject: Global Journal of Management and Business Research

Authors: Erandhi Yaggahawita, Yomal Rangika S.M., Abeygunarathna L.K.S., Gihan M.R., Dr. Jayasuriya N.A (PhD/Dr. count: 1)

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Total Views (Real + Logic): 732

Total Downloads (simulated): 30

Publish Date: 2019 01, Tue

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Total Downloads: 30

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