Factors Affecting on Satisfaction of Home Stay Foreign Tourist in Kandy Sri Lanka

1
Yaggahavita E.M
Yaggahavita E.M
2
Yomal Rangika S.M
Yomal Rangika S.M
3
Gihan M.R
Gihan M.R
4
Jayasuriya N
Jayasuriya N
5
Abeygunarathna L.K.S.
Abeygunarathna L.K.S.

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This paper is an endeavor to examine the factors affecting the satisfaction of homestay tourists. This study was conducted based on the tourists’ homestays located in Kandy Sri Lanka. The paper reviews the literature on the satisfaction of tourists, demographic reasons for selecting Kandy and the impact of destination attributes to satisfaction, such as; service, security, facility and price level. In addition, the paper intends to test the relationship between tourists’ satisfaction and the demographic characteristics. In the light of the findings, it will benefit to the government to identify the developments of homestay concept and tourism industry. The findings of this study will also be valuable to the hospitality industry and entrepreneurs to make improvements in the field, thus, by engaging in numerous marketing and promotional activities to attract tourist as well as by improving their satisfaction.

8 Cites in Articles

References

  1. Tat Choi,Raymond Chu (2001). Determinants of hotel guests’ satisfaction and repeat patronage in the Hong Kong hotel industry.
  2. Geoffrey Crouch (1992). Effect of income and price on international tourism.
  3. Richard George (2003). Tourist's perceptions of safety and security while visiting Cape Town.
  4. Homestay,Com (2019). Homestay accommodation worldwide for short and long term stays.
  5. M Keane (1997). Quality and pricing in tourism destinations.
  6. S Jay,) Wang,X Sun,J Wen,H (2018). International Journal of Hospitality Management Tourism seasonality, online user rating and hotel price: A quantitative approach based on the hedonic price model.
  7. X Wang,J Sun,H Wen (2018). International Journal of Hospitality Management Tourism seasonality, online user rating and hotel price: A quantitative approach based on the hedonic price model.
  8. Xiaoyan Yang,Liang Dong,Changshun Li (2019). Microclimate tourism and microclimate tourism security and safety in China.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

Yaggahavita E.M. 2019. \u201cFactors Affecting on Satisfaction of Home Stay Foreign Tourist in Kandy Sri Lanka\u201d. Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 19 (GJMBR Volume 19 Issue E6): .

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GJMBR Volume 19 Issue E6
Pg. 13- 15
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Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-E Classification: JEL Code: M31
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November 28, 2019

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English

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This paper is an endeavor to examine the factors affecting the satisfaction of homestay tourists. This study was conducted based on the tourists’ homestays located in Kandy Sri Lanka. The paper reviews the literature on the satisfaction of tourists, demographic reasons for selecting Kandy and the impact of destination attributes to satisfaction, such as; service, security, facility and price level. In addition, the paper intends to test the relationship between tourists’ satisfaction and the demographic characteristics. In the light of the findings, it will benefit to the government to identify the developments of homestay concept and tourism industry. The findings of this study will also be valuable to the hospitality industry and entrepreneurs to make improvements in the field, thus, by engaging in numerous marketing and promotional activities to attract tourist as well as by improving their satisfaction.

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Factors Affecting on Satisfaction of Home Stay Foreign Tourist in Kandy Sri Lanka

Yaggahavita E.M
Yaggahavita E.M
Yomal Rangika S.M
Yomal Rangika S.M
Gihan M.R
Gihan M.R
Jayasuriya N
Jayasuriya N
Abeygunarathna L.K.S.
Abeygunarathna L.K.S.

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