Identity for All, Service to None: A Survey of Post-Adoption Effects of Identification Policy in Nigerian Public Service

1
Gbeminiyi Kazeem Ogunbela
Gbeminiyi Kazeem Ogunbela
2
Kazeem Oyedele Lamidi
Kazeem Oyedele Lamidi
3
Bolanle Waliu Shiyanbade
Bolanle Waliu Shiyanbade

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GJHSS Volume 21 Issue H8

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The adoption of digital identification is one of the key drivers of the ongoing conversations about the multiple digitisations of the Nigerian public administration. Despite the operations of identification policy in Nigeria for more than a decade, the e-identification ecosystem which is expected to drive financial and social inclusion as well as enhance e-governability is being confronted with the vicious cycle of low enrollment especially among the lower class communities. For instance, during Covid-19 intervention, the database of the indigents was revealed to be only 2.5 million in the face of extreme poverty in the country. Yet, subsequent governments emphasised the need for citizens onboarding on the national database citing the significant role digital identification plays in providing effective administration of public services. The investigation of the post-adoption effects of the identification policy on activities of public administration agencies in Nigeria shows a dim outlook. The results questioned the possibility of the ongoing digitization to effectively support the provision of governmental services to public.

Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

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No ethics committee approval was required for this article type.

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Not applicable for this article.

Gbeminiyi Kazeem Ogunbela. 2021. \u201cIdentity for All, Service to None: A Survey of Post-Adoption Effects of Identification Policy in Nigerian Public Service\u201d. Global Journal of Human-Social Science - H: Interdisciplinary GJHSS-H Volume 21 (GJHSS Volume 21 Issue H8): .

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Detailed analysis of post-disability effects on identification in Nigerian public services.
Issue Cover
GJHSS Volume 21 Issue H8
Pg. 15- 25
Journal Specifications

Crossref Journal DOI 10.17406/GJHSS

Print ISSN 0975-587X

e-ISSN 2249-460X

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GJHSS-H Classification: FOR Code: 940204
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v1.2

Issue date

November 19, 2021

Language

English

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The adoption of digital identification is one of the key drivers of the ongoing conversations about the multiple digitisations of the Nigerian public administration. Despite the operations of identification policy in Nigeria for more than a decade, the e-identification ecosystem which is expected to drive financial and social inclusion as well as enhance e-governability is being confronted with the vicious cycle of low enrollment especially among the lower class communities. For instance, during Covid-19 intervention, the database of the indigents was revealed to be only 2.5 million in the face of extreme poverty in the country. Yet, subsequent governments emphasised the need for citizens onboarding on the national database citing the significant role digital identification plays in providing effective administration of public services. The investigation of the post-adoption effects of the identification policy on activities of public administration agencies in Nigeria shows a dim outlook. The results questioned the possibility of the ongoing digitization to effectively support the provision of governmental services to public.

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Identity for All, Service to None: A Survey of Post-Adoption Effects of Identification Policy in Nigerian Public Service

Gbeminiyi Kazeem Ogunbela
Gbeminiyi Kazeem Ogunbela
Kazeem Oyedele Lamidi
Kazeem Oyedele Lamidi
Bolanle Waliu Shiyanbade
Bolanle Waliu Shiyanbade

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