Impact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities

Rashid M. Alhamali

Impact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities

Rashid M. Alhamali * § Prof. Ph.D.

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King saud University

Impact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities

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Abstract

This study investigates the impact of conflict management (CM) styles on team performance. Conflict Management was conceptualized in terms of five styles: avoiding, integrating, dominating, obliging and compromising. Team performance, on the other hand, was operationalized in terms of team cohesion, team communication, innovativeness, and quality. Five hypotheses regarding the impact of each dimension of CM on team performance were postulated. Gathering data via a questionnaire developed for this study from a sample consisted of 231 employees working at 40 teams in Twenty universities selected from 4 regions. Participants in the work sites were visited by the researcher’s assistant to collect data and ensure a high response rate. Two hundred and fifty questionnaires were administered by hand, and 231 were returned completely. Using SPSS and AMOS, research data were entered, coded, analyzed and plotted. The results showed that three conflict management styles (integrating, obliging and compromising) had significant positive effects on team performance while two styles (avoiding and dominating) had significant negative effects on team performance.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Rashid Alhamali. 2019. "Impact of Conflict Management Styles on Team Performance: An Empirical Study on Supervisors of Teams in Universities". Global Journal of Management and Business Research, Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 19 (GJMBR Volume 19 Issue A3).

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GJMBR Volume 19 Issue A3

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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Classification

GJMBR-A Classification JEL Code: D74

Submission ReceivedDecember 16, 2018
Peer Review Double Blind
Handling Editor
Accepted January 3, 2019
Published January 15, 2019

Version of record

v1.2

Issue date

April 9, 2019

Language

English

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Article Matrices

Total Score: 168

Country: Saudi Arabia

Subject: Global Journal of Management and Business Research

Authors: Rashid M. Alhamali (PhD/Dr. count: 0)

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