Impact of Electronic Customer Relationship Management on Customers Satisfaction of the Five Stars Hotels in Kuwait

Impact of Electronic Customer Relationship Management on Customers Satisfaction of the Five Stars Hotels in Kuwait

Rima Younis Hasan Sabra Associate Professor of business Administartion

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Faraj Mazyed Faraj Aldaihani

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Nor Azman Bin Ali

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Impact of Electronic Customer Relationship Management on Customers Satisfaction of the Five Stars Hotels in Kuwait

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

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How to Cite This Article

Rima Younis Hasan Sabra. 2018. \u201cImpact of Electronic Customer Relationship Management on Customers Satisfaction of the Five Stars Hotels in Kuwait\u201d. Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 18 (GJMBR Volume 18 Issue E5): .

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GJMBR Volume 18 Issue E5
Pg. 1- 10

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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GJMBR-E Classification: JEL Code: M39

Submission ReceivedDecember 7, 2017
Peer Review Double Blind
Handling Editor
Accepted December 31, 2017
Published January 15, 2018

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v1.2

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July 14, 2018

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Article Matrices

Total Score: 102

Country: Unknown

Subject: Global Journal of Management and Business Research - E: Marketing

Authors: Faraj Mazyed Faraj Aldaihani, Nor Azman Bin Ali (PhD/Dr. count: 0)

View Count (all-time): 120

Total Views (Real + Logic): 3008

Total Downloads (simulated): 1490

Publish Date: 2018 07, Sat

Monthly Totals (Real + Logic):

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Total Views: 3008

Total Downloads: 1490

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