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Impact of Electronic Customer Relationship Management on Customers Satisfaction of the Five Stars Hotels in Kuwait

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Impact of Electronic Customer Relationship Management on Customers Satisfaction of the Five Stars Hotels in Kuwait

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Prof. Sulieman Ibraheem Shelash Al-Hawary, Faraj Mazyed Faraj Aldaihani, Nor Azman Bin Ali. 2018. "Impact of Electronic Customer Relationship Management on Customers Satisfaction of the Five Stars Hotels in Kuwait". Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 18 (GJMBR Volume 18 Issue E5).

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords
Classification
GJMBR-E Classification JEL Code: M39
Version of record
v1.2

Issue date
July 14, 2018

Language
English
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Impact of Electronic Customer Relationship Management on Customers Satisfaction of the Five Stars Hotels in Kuwait

Sulieman Al-Hawary
Sulieman Al-Hawary
Faraj Aldaihani
Faraj Aldaihani
Nor Ali
Nor Ali