Impact of Information Technology on the Efficiency of Civil Secretariate Employees Peshawar, Pakistan
The computer and information system are very vital vital element of any organization especially administrative level in education department in this age of computer and internet working. Computer really works in minimizing the work burden and brings efficiency in working profile. The history shows that those nations and organizations which focused on their technological improvement proved very successful organizations and nation on the planet. This study has been conducted in an education administrative department where most of the work was done manually rather than using the advanced computer infrastructure and information system. The study surveyed 150 employees of the civil secretariats administrative department of education in Peshawar where both junior and senior level. The study used stratified random sampling technique creating strata’s for both junior and senior level employees. The self-administered 15 items questionnaire was used tested for validity and reliability. The results found that both type of employees have been benefited from the application and use of computer and information system.
