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This research paper investigates the impact of social networking sites on the hospitality and tourism industries. A social networking site is a type of social media that provides a platform for people to connect with each other. Social networking is so versatile that it can be used for both leisure and business purposes. In the hospitality and tourism industry, social networking sites are one of the essential tools that play an important and beneficial role. Content on social networking sites could affect the marketing in both positive and negative ways. The topic that will be discussed in this research paper are consumer behavior, connection with consumers, effectiveness in terms of time and cost, creating brand awareness and building the image of the company, promoting company, targeting consumers, and finally, the disadvantages.
Lim Yee, Dr. Yazdanifard. 2014. "Impact of Social Networking Sites on Hospitality and Tourism Industry". Global Journal of Human-Social Science, Global Journal of Human-Social Science - E: Economics GJHSS-E Volume 14 (GJHSS Volume 14 Issue E8).
Crossref Journal DOI 10.17406/GJHSS
Print ISSN 0975-587X
e-ISSN 2249-460X
v1.2
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Total Score: 107
Country: Malaysia
Subject: Global Journal of Human-Social Science
Authors: Dr. Rashad Yazdanifard, Lim Tzen Yee (PhD/Dr. count: 1)
View Count (all-time): 289
Total Views (Real + Logic): 1778
Total Downloads (simulated): 99
Publish Date: 2014 01, Wed
Monthly Totals (Real + Logic):
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