Influencia del Marketing Social en el Comportamiento de Compra de los Consumidores Millennials

1
Carlos Nunez
Carlos Nunez
2
Irma Marcela Martínez Escareno
Irma Marcela Martínez Escareno
3
María Fernanda Casillas Rancurello
María Fernanda Casillas Rancurello
4
Angélica Dayana Gonzalez Galindo
Angélica Dayana Gonzalez Galindo
5
Andrea Elizabeth Aguilera Valdez
Andrea Elizabeth Aguilera Valdez

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Resumen-La Responsabilidad Social Corporativa (RSC) puede ser considerada como una práctica funcionalista que genera ventaja competitiva para las empresas. Uno de los programas, es el marketing social. Los millennials han sido principalmente influenciados por esta práctica. Los objetivos de este trabajo son: identificar el nivel de conocimiento de los millennials sobre la RSC, validar si este segmento es influenciado por el marketing social en su comportamiento de compra, y establecer si el género, la nacionalidad y el precio generan un cambio en el mismo. Para cumplir los objetivos, se desarrolló una metodología cuasi-experimental que constó de cinco fases, en las cuales se le dio seguimiento al comportamiento de compra de los participantes, al informarlos sobre el marketing social. Se encontró que no todos los millennials son sensibles a esta práctica. Sin embargo, dos de los tres grupos que se identificaron son susceptibles al cambio.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

Carlos Nunez. 2020. \u201cInfluencia del Marketing Social en el Comportamiento de Compra de los Consumidores Millennials\u201d. Global Journal of Management and Business Research - E: Marketing GJMBR-E Volume 20 (GJMBR Volume 20 Issue E4): .

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Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

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August 22, 2020

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Resumen-La Responsabilidad Social Corporativa (RSC) puede ser considerada como una práctica funcionalista que genera ventaja competitiva para las empresas. Uno de los programas, es el marketing social. Los millennials han sido principalmente influenciados por esta práctica. Los objetivos de este trabajo son: identificar el nivel de conocimiento de los millennials sobre la RSC, validar si este segmento es influenciado por el marketing social en su comportamiento de compra, y establecer si el género, la nacionalidad y el precio generan un cambio en el mismo. Para cumplir los objetivos, se desarrolló una metodología cuasi-experimental que constó de cinco fases, en las cuales se le dio seguimiento al comportamiento de compra de los participantes, al informarlos sobre el marketing social. Se encontró que no todos los millennials son sensibles a esta práctica. Sin embargo, dos de los tres grupos que se identificaron son susceptibles al cambio.

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Influencia del Marketing Social en el Comportamiento de Compra de los Consumidores Millennials

Carlos Nunez
Carlos Nunez
Irma Marcela Martínez Escareno
Irma Marcela Martínez Escareno
María Fernanda Casillas Rancurello
María Fernanda Casillas Rancurello
Angélica Dayana Gonzalez Galindo
Angélica Dayana Gonzalez Galindo
Andrea Elizabeth Aguilera Valdez
Andrea Elizabeth Aguilera Valdez

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