Integrating AI in e-Business Processes: Evaluating its Impact and Trending Future Direction on Contemporary Trade
The COVID-19 epidemic has brought about a dramatic shift in consumer behavior, mostly towards a greater reliance on internet buying. Businesses everywhere had to come up with creative ways to stay competitive and quickly adjust to these extraordinary changes as the worldwide healthcare crisis that forced people to stay at home. AI is the programming of systems and software to display intelligence. This allows them to make decisions on their own or provide humans with knowledge that is necessary for making judgments. By revealing the radical effect of the COVID-19 epidemic on buying/production patterns and the consequent dependence on online platforms, this research adds to the current conversation. The study also emphasized the creative approaches used by Industries 4.0 and the Internet of Things (IoT) to deal with the changing environment and emphasized the critical role AI has played in this paradigm change taking into consideration of the existing e-Business models. However, to understand the operational concept of IoT, an algorithmic model was designed to explain the steps involved. Additionally, the paper reviewed and analyzed global statistics on how businesses are adopting AI to improve productivity, customers’ experiences and the future trends of businesses were also discussed. The paper concluded by discussing the key limitations of AI in businesses, taking into consideration the importance of privacy and ethical issues related to AI technologies.
