Integration of Knowledge Management System in Telecommunication: A Case Study of Saudi Telecom

Dr. Abdulaziz O. Alsadhan

Integration of Knowledge Management System in Telecommunication: A Case Study of Saudi Telecom

Dr. Abdulaziz O. Alsadhan * §

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§ King Saud University, Riyadh, Saudi Arabia.

Integration of Knowledge Management System in Telecommunication: A Case Study of Saudi Telecom

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Abstract

Accelerated business growth has pushed telecommunication companies to implement knowledge management systems to systematically manage knowledge created within the organization. This helps them to retain their competitive edge in the rapid changing telecom sector. This study plan to explore the emerging role of Knowledge Management (KM) system in telecommunication industry. Moreover it also encompasses KM issues related to people and technology in telecom sector. The results of this study are based on field interviews /observations and will be compared with existing body of research in the field.

References

16 Cites in Article

Reference Format

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

Dr. Abdulaziz O. Alsadhan. 2012. "Integration of Knowledge Management System in Telecommunication: A Case Study of Saudi Telecom". Global Journal of Computer Science and Technology - E: Network, Web & Security GJCST-E Volume 12 (GJCST Volume 12 Issue E16).

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GJCST Volume 12 Issue E16

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Journal Specifications

Crossref Journal DOI 10.17406/gjcst

Print ISSN 0975-4350

e-ISSN 0975-4172

Keywords

Knowledge Management knowledge management strategy saudi telecom taxonomy

Classification

GJCST-E Classification C.2.0

Submission ReceivedDecember 15, 2011
Peer Review Double Blind
Handling Editor
Accepted January 1, 2012
Published December 19, 2012

Version of record

v1.2

Issue date

December 19, 2012

Language

English

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Article Matrices

Total Score: 127

Country: Saudi Arabia

Subject: Global Journal of Computer Science and Technology - E: Network, Web & Security

Authors: Khalid AlRowaily, Dr. Abdulaziz O. Alsadhan (PhD/Dr. count: 1)

View Count (all-time): 458

Total Views (Real + Logic): 2758

Total Downloads (simulated): 124

Publish Date: 2012 01, Sun

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Total Views: 2.8K

Total Downloads: 124

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