IT Adoption Process in Pakistani SMEs
Information technology plays an important role in every field of life. Implementation and acceptance of IT always remain an important topic for researchers, engineers and practitioners. This study explores IT adoption factors influencing SMEs performance in developing countries. Relative advantages, complexity, ease of use, trialabiliy, observability were found frequently used factors to investigate SME performance. Frequently used factors and new identified factors from advance literature were profitability, communication improvement and attitude of employees for different SMEs. A questionnaire based survey was distributed personally to 240 respondents of SMEs of academic, pipe industry distribution, passport office, post office, nut bolt industry, hotels, banks, hospitals, carpet and fashion industry sector using IT. In response to survey, 162 valid responses were received. The response rate was 77.1%. Among the respondents male percentage is approximately 80.6% and female percentage is 19.4%. The finding indicates that the proposed model over all explains 81% variation in the performance. While relative advantage, acceptability, eases of use, profitability, communication improvement and attitude were significant factors that indicating SME performance. Majority of the respondents were agreed to use computer for their daily purpose.
