Psychological Contract Violation Management and Organizational Citizenship Behaviours in Selected Commercial Banks in Kampala District

Psychological Contract Violation Management and Organizational Citizenship Behaviours in Selected Commercial Banks in Kampala District

James Kagaari R.K.

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James Kagaari

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Kyambogo University

Psychological Contract Violation Management and Organizational Citizenship Behaviours in Selected Commercial Banks in Kampala District

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Abstract

The purpose of the study was to find the relationship between psychological contract violation, psychological contract violation management and Organizational citizenship behaviours. The research was carried out in selected commercial banks in Kampala District. The researcher used a simple random sampling (lottery) approach to select a sample of 144 respondents. Self-administered questionnaires were administered; data collected and analyzed using SPSS software version 19 adopted for windows. The results indicated that there is a significant relationship between the study variables {(Psychological contract violation and OCB, r =-.37, ρ ≤ .01); (Psychological contract violation management and OCB; r = 0.48, p ≤ .01)}. The researcher concluded that whenever employees perceive a psychological contract violation, the organisation is likely to suffer serious consequences. Employees begin to engage in undesirable behaviours. The researcher recommended that employers should ensure that the promised obligations to the employees are fulfilled and not violated. This will enable employees gain a sense of belonging in the organisation and go an extra mile to make sure that the set goals and objectives are achieved.

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

Data Availability

Not applicable for this article.

How to Cite This Article

James Kagaari R.K.. 2014. \u201cPsychological Contract Violation Management and Organizational Citizenship Behaviours in Selected Commercial Banks in Kampala District\u201d. Global Journal of Human-Social Science - A: Arts & Humanities GJHSS-A Volume 14 (GJHSS Volume 14 Issue A4): .

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GJHSS Volume 14 Issue A4
Pg. 19- 28

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Journal Specifications

Crossref Journal DOI 10.17406/GJHSS

Print ISSN 0975-587X

e-ISSN 2249-460X

Keywords

Banks organizational citizenship behaviours psychological contract violation psychological contract violation management Uganda

Submission ReceivedDecember 14, 2013
Peer Review Double Blind
Handling Editor
Accepted December 31, 2013
Published January 15, 2014

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v1.2

Issue date

June 28, 2014

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Article Matrices

Total Score: 101

Country: Uganda

Subject: Global Journal of Human-Social Science - A: Arts & Humanities

Authors: James Kagaari (PhD/Dr. count: 0)

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Publish Date: 2014 06, Sat

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Total Views: 4764

Total Downloads: 2399

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