Quarter Century of Quality Management and Consumer Protection in Romania

Article ID

FQ32D

Quarter Century of Quality Management and Consumer Protection in Romania

Nicolae Dragulanescu
Nicolae Dragulanescu University POLITEHNICA of Bucharest
DOI

Abstract

The former socialist/ communist rule kept Romania almost isolated from the Western World during about half a century (1945-1989). All about 7000 Romanian former state-owned companies (which were operational at the end of 1989) were obliged, by Law, starting the years ‘60, to organize their own so-called “CTC (Technical Quality Control) Department”, in order to only inspect the quality of their products. In 1992, two years only after the fall of Ceausescu’s dictatorship, in Romania were published both the first Romanian edition of famous ISO 9001 standard (in 1987, when ISO published its first international issue, the former Romanian regime did not allow the translating of it in Romanian!) and the first Consumer Protection Act in Romania’s history.

Quarter Century of Quality Management and Consumer Protection in Romania

The former socialist/ communist rule kept Romania almost isolated from the Western World during about half a century (1945-1989). All about 7000 Romanian former state-owned companies (which were operational at the end of 1989) were obliged, by Law, starting the years ‘60, to organize their own so-called “CTC (Technical Quality Control) Department”, in order to only inspect the quality of their products. In 1992, two years only after the fall of Ceausescu’s dictatorship, in Romania were published both the first Romanian edition of famous ISO 9001 standard (in 1987, when ISO published its first international issue, the former Romanian regime did not allow the translating of it in Romanian!) and the first Consumer Protection Act in Romania’s history.

Nicolae Dragulanescu
Nicolae Dragulanescu University POLITEHNICA of Bucharest

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Nicolae Dragulanescu. 2015. “. Global Journal of Management and Business Research – A: Administration & Management GJMBR-A Volume 15 (GJMBR Volume 15 Issue A6): .

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Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Issue Cover
GJMBR Volume 15 Issue A6
Pg. 51- 58
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GJMBR-A Classification: JEL Code: L15
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Quarter Century of Quality Management and Consumer Protection in Romania

Nicolae Dragulanescu
Nicolae Dragulanescu University POLITEHNICA of Bucharest

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