Service Quality Dimensions of Islamic banks: A Scale Development Approach

Service Quality Dimensions of Islamic banks: A Scale Development Approach

Dr. Asif Akhtar

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Dr. Asma Zaheer

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1 Aligarh Muslim University

GJMBR Volume 14 Issue A5

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Service Quality Dimensions of Islamic banks: A Scale Development Approach Banner

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References

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Funding

No external funding was declared for this work.

Conflict of Interest

The authors declare no conflict of interest.

Ethical Approval

No ethics committee approval was required for this article type.

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Not applicable for this article.

Dr. Asif Akhtar. 2014. \u201cService Quality Dimensions of Islamic banks: A Scale Development Approach\u201d. Global Journal of Management and Business Research - A: Administration & Management GJMBR-A Volume 14 (GJMBR Volume 14 Issue A5): .

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GJMBR Volume 14 Issue A5
Pg. 11- 17

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Journal Specifications

Crossref Journal DOI 10.17406/GJMBR

Print ISSN 0975-5853

e-ISSN 2249-4588

Keywords

CFA Customer Satisfaction Islamic banks SEM SERVQUAL

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Submission ReceivedDecember 12, 2013
RevisedDecember 12, 2013
Peer Review Double Blind
Handling Editor
Accepted January 3, 2014
Published January 15, 2014

Version of record

v1.2

Issue date

July 31, 2014

Language

English

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Article Matrices

Total Score: 112

Country: India

Subject: Global Journal of Management and Business Research - A: Administration & Management

Authors: Dr. Asif Akhtar, Dr. Asma Zaheer (PhD/Dr. count: 2)

View Count (all-time): 135

Total Views (Real + Logic): 4378

Total Downloads (simulated): 2083

Publish Date: 2014 07, Thu

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Total Views: 4378

Total Downloads: 2083

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