SUSTAINED TECHNICAL SUPPORT: ISSUE & PROSPECTS FOR E-LEARNING IN HEIS

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qamar_afaq
qamar_afaq
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Dr. Allah Nawaz
Dr. Allah Nawaz
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Qamar Afaq Qureshi
Qamar Afaq Qureshi

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GJMBR Volume 10 Issue 9

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eLearning tools in Higher Education Institution’s HEIs are sophisticated therefore demand technical expertise for their effective use. The university constituents (teachers, students and administrators) are given eTraining but this is not enough. Every eLearning system establishes a basic ‘infrastructure’ of computers, networks, communications and a technical department filled with ICT professionals to consistently maintain and upgrade the infrastructure, train the users and continuously provide technical support as and when required by them. Given the non-stop nature of technical support for eLearning, HEIs are facing issues in creating robust infrastructural facilities that are both competitive with the external environment and compatible with the internal user requirements. This article is a compendium of the touchy aspects in sustained technical support for eLearning in HEIs. 120Words.

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No external funding was declared for this work.

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The authors declare no conflict of interest.

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qamar_afaq. 1970. \u201cSUSTAINED TECHNICAL SUPPORT: ISSUE & PROSPECTS FOR E-LEARNING IN HEIS\u201d. Unknown Journal GJMBR Volume 10 (GJMBR Volume 10 Issue 9): .

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eLearning tools in Higher Education Institution’s HEIs are sophisticated therefore demand technical expertise for their effective use. The university constituents (teachers, students and administrators) are given eTraining but this is not enough. Every eLearning system establishes a basic ‘infrastructure’ of computers, networks, communications and a technical department filled with ICT professionals to consistently maintain and upgrade the infrastructure, train the users and continuously provide technical support as and when required by them. Given the non-stop nature of technical support for eLearning, HEIs are facing issues in creating robust infrastructural facilities that are both competitive with the external environment and compatible with the internal user requirements. This article is a compendium of the touchy aspects in sustained technical support for eLearning in HEIs. 120Words.

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SUSTAINED TECHNICAL SUPPORT: ISSUE & PROSPECTS FOR E-LEARNING IN HEIS

Dr. Allah Nawaz
Dr. Allah Nawaz
Qamar Afaq Qureshi
Qamar Afaq Qureshi

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